Meghana Pamidimukkala

• Oversaw an AR portfolio of more than 500 customers, ensuring prompt follow-ups on overdue accounts through calls and emails.
• Sending timely payment reminders, identifying and resolving disputed invoices.
• Resolved invoice-related inquiries by working closely with customers and internal teams.
• Performed cash application and account reconciliation for multiple customers, including region-specific currency conversions, with approval from senior management.
• Sent final demand letters for delinquent accounts and escalated uncollectible cases to third-party collections agencies.
• Created credit memos at the invoice level as appropriate; approved write-offs for irrecoverable debts following comprehensive collection efforts.
• Consistently met debt collection targets within set deadlines.
• Improved digital payment options for customers, leading to enhanced rates of timely debt settlements.
• Standard Operating Procedures (SOPs) for specialized collection activities, improving process consistency, and knowledge transfer.

• Submitted invoices into customer portals, ensuring accuracy and timely processing.
• Identified and resolved disputes regarding invoices to expedite payment collection.
• Collaborated with collections teams to facilitate prompt payment resolution.
• Communicated with clients and internal departments to clarify invoice discrepancies.
• Participated in team meetings to address priorities and enhance department operations.
• Established strong relationships with vendors and clients to encourage on-time payments.
• Reviewed each invoice for errors prior to processing, minimizing delays.

• Handling collections and cash applications.
• Preparing AR sheets, contacting accounts managers to collect the past due accounts receivable balances on a day-to-day basis.
• Identifying and working on account reconciliations.
• Sharing dunning letters, and issuance of legal and breach letters to delinquent customers.
• Checking the bank statements and applying the payments to the respective invoices.
• Conducting account status review calls with the leadership team.
• Identified issues, analysed information, and provided solutions to problems.
• Resolved problems, improved operations, and provided exceptional service.

• Submitting invoices into various customer portals such as SAP, ARIBA, COUPA, TARGET, ORACLE, TESLA, TAULIA, OpenInvoice, CORTEX.
• Working closely with sales and internal teams to identify the reason for the rejected invoices and revise them accordingly.
• Identified issues, analyzed information and provided solutions to problems.
• Improved operations through consistent hard work and dedication.

Handled collections for EMEA and US regions

• Dispute resolution
• Custom invoice billing for specific customers in their respective portals and in ARIBA
• Hands on experience on SAP and Oracle ERP
• Identify the payments from the customers and send the details to cash application for payment application.
• Identified issues, analyzed information and provided solutions to problems.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

• Worked with the EMEA collections, where I was responsible for collecting the AR from the customer
• Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts.
• Identify and resolve the payment/invoice related issues
• Preparing timely aging reports to track the past due invoices and following with the customers for payment
• Making invoice corrections based on the customer requirement such as PO corrections/terms change/billing/shipping changes
• Identify the technical/process issues and work closely with the IT and Business intelligence team to help streamline the process
• Supporting the stakeholders for on time collections
• Preparing the invoices for the Try & Buy products that were shipped to selective customers.

• Perform continuous reviews on the web page and identify any violations that doesn't fall under the guidelines and parameters set by the compliance team.
• Identify and eliminate the Ad-Blockers in the web page to give a better experience to the users