Summary
Overview
Work History
Education
Skills
Certification
TECHNICAL SKILLS
Accomplishments
Careertimeline - Workexperience
Personal Information
Timeline
Generic

Meghana Shetty

Bangalore

Summary

Experienced Agile Coach with a proven track record of leading successful Agile transformations in diverse organizations. Skilled in coaching and mentoring cross-functional teams, fostering a culture of continuous improvement, and driving the adoption of Agile methodologies such as Scrum, Kanban, and SAFe. Areas of expertise include implementing scalable Agile practices, facilitating collaboration, and enhancing team performance through tailored coaching and training programs. A strong communicator with the ability to align Agile practices with business objectives, engage stakeholders, and navigate complex change management processes. Passionate about helping organizations achieve greater agility, efficiency, and innovation.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Agile Coach

Ness Technologies
05.2017 - 11.2022
  • Lead and mentor teams through Agile transformation initiatives, ensuring smooth adoption of Agile practices and principles across the organization.
  • Guide leadership and stakeholders on Agile methodologies, promoting a culture of continuous improvement.
  • Provide hands-on coaching to Scrum Masters, Product Owners, and development teams to ensure effective execution of Agile frameworks such as Scrum, Kanban, or SAFe.
  • Assist teams in establishing and improving Agile processes, including sprint planning, daily stand-ups, retrospectives, Sprint Reviews and backlog refinement.
  • Design and deliver Agile training sessions and workshops for teams and leadership, focusing on topics like Agile fundamentals, Scrum, Kanban, Lean principles, and scaling frameworks.
  • Develop customized coaching plans to address specific needs and challenges faced by teams and individuals.
  • Foster a collaborative environment by facilitating effective communication and conflict resolution within and between teams
  • Promote cross-functional collaboration and ensure alignment between business objectives and team deliverables.
  • Ensure that ceremonies are time-boxed, focused, and result in actionable outcomes.
  • Use metrics and feedback to drive iterative improvements in team performance and productivity.
  • Establish and track key Agile metrics (e.g., velocity, cycle time, lead time) to monitor team performance and identify areas for improvement.
  • Provide regular reporting to leadership on the progress of Agile initiatives, team health, and organizational agility.
  • Lead change management initiatives to support the transition to Agile methodologies, including managing resistance and fostering buy-in from stakeholders.
  • Work closely with organizational leadership to align Agile practices with business goals and objectives.
  • Mentor Scrum Masters, Product Owners, and Agile team members, helping them to develop their skills and grow into leadership roles within the Agile framework.
  • Conduct Agile maturity assessments to evaluate the current state of Agile adoption and identify areas for growth.
  • Provide guidance on how to handle challenging situations, such as scope creep or team member disagreements.
  • Assist teams in selecting and implementing Agile tools (e.g., Jira, Confluence) to enhance workflow management and collaboration.
  • Work with stakeholders at all levels to ensure their involvement and understanding of the Agile process.
  • Help teams identify and manage risks, ensuring that potential impediments to successful delivery are addressed proactively.
  • Implement strategies to mitigate risks associated with Agile transformations and ongoing Agile practices.

Scrum Master

Ness Technologies
11.2016 - 04.2017
  • Orchestrating daily stand-up meetings to review progress, address impediments, and strategize daily tasks.
  • Facilitating sprint planning sessions to ensure comprehensive understanding of user stories and acceptance criteria among team members.
  • Collaborating closely with product owners to craft user stories and acceptance criteria for upcoming sprints.
  • Tracking project progress against objectives using agile methodologies such as burndown charts, velocity tracking, and task boards in jira and confluence
  • Aligning backlog priorities with business objectives through effective coordination with stakeholders.
  • Providing expert guidance on Agile Scrum principles, optimal practices, and methodologies to ensure seamless project delivery. Define & deliver the applications with SDLC using Agile.
  • Facilitate the delivery process with cross functional impact that involve keeping track of dependencies. Coaches scrum product teams to support them on consistency & efficiency.
  • Mentoring junior team members on Agile Scrum concepts, practices, and values to foster continuous improvement.
  • Proactively identifying and mitigating potential risks and issues to maintain project momentum. Regularly communicate expectation of work from the team & escalate key risks.
  • Conducting thorough retrospectives post-sprint or milestone to pinpoint improvement areas for future projects.
  • Analyze & optimize sprint performance metrics including velocity, defect rates, and cycle times to identify trends and drive process enhancements.
  • Acting as primary liaison between development teams, product owners, stakeholders, and external parties throughout the project lifecycle.
  • End to end handling the organization standard release management with the toll gate approvals, change management process in ServiceNow.
  • Streamlining workflows by removing impediments and shielding team members from disruptions to optimize productivity. Proficient in problem-solving & conflict resolution.

Senior Software Engineer

CenturyLink
10.2015 - 09.2016
  • Managed, motivated and guided teams to meet project QA deliverables within tight deadlines.
  • Trained multiple groups of testers, both in-house and offshore, in the QA methodology. and built a leading and coordinating competent team.
  • Created, debugged, and maintained automation regression scripts utilizing BDD framework.
  • Extensive experience in testing applications in SCM Platform. Proficient in testing backend services, REST APIs such as Postman, sharepoint platform and E-commerce websites.
  • Scheduling & triggering automated integration tests using Jenkins. Debug using Rancher logs & provide the exception or root cause for the bugs found.
  • Prepare and perform the process audit. Update the findings report with the corrective actions.
  • Collaborated with Project Managers and developers to define workflows procedures and manage agile boards as well as process improvements.

QA Engineer

Regalix
01.2012 - 11.2014
  • Engaged in all Agile ceremonies including sprint planning, daily scrum, and sprint retrospective.
  • Collaborated with the product owner to understand the user stories, created and executed test cases.
  • Executed a comprehensive range of tests such as functional, negative, positive, integration, regression, end-to-end and user acceptance testing.
  • Utilized SQL to extract data from the database and perform analysis on test outcomes.
  • Performed Sanity and Smoke testing to ensure major functionalities are working.
  • Integration testing between different applications, testing webservices, debugging XML data and response using xml SPY, Winscp and other tools.


Education

B.E -

Moodlakatte Institute of Technology, Udupi (VTU)

Skills

  • Agile Transformation Leadership
  • Team Coaching and Mentorship
  • Facilitation and Conflict Resolution
  • Scaled Agile Framework (SAFe) Implementation
  • Continuous Improvement & Lean Practices
  • Change Management
  • Stakeholder Engagement
  • Agile Metrics & Performance Tracking
  • Program Increment (PI) Planning
  • Cross-Functional Team Collaboration
  • Agile Maturity Assessments
  • Training and Development
  • Value Stream Mapping
  • Risk Identification and Mitigation
  • Cultural Change Advocacy

Certification

  • ISTQB Certified
  • SAFe Agile
  • Risk Mitigation & Process Optimization
  • Leading SAFe

TECHNICAL SKILLS

  • Agile Methodologies: Scrum, Kanban, SAFe
  • Agile Tools: Jira, Confluence
  • CI/CD & DevOps: Jenkins, GitLab
  • Automation & Testing: Selenium, BDD, Test Automation
  • Scaling & Project Management: PI Planning, Risk Management
  • Metrics & Reporting: Velocity, Burn-down Charts, Cumulative Flow Diagrams
  • Facilitation & Collaboration: Zoom, Mentimeter, Virtual Whiteboards

Accomplishments

  • Implemented Agile best practices and facilitated continuous improvement initiatives, resulting in a measurable increase in team velocity over a specified period.
  • Led process optimization efforts and introduced efficient sprint planning techniques, resulting in a significant reduction in sprint cycle time, accelerating time-to-market for deliverables.
  • Honored with quarterly award in Customer Orientation. Received best team award for recognizing efficiency and effectiveness of operations. Spot awards for meeting deadlines and leading the team effectively.

Careertimeline - Workexperience

  • Ness Technologies, Bangalore, Agile Coach, May'17 - Nov'22
  • Ness Technologies, Bangalore, Scrum Master, Nov'16 - Apr'17
  • CenturyLink, Bangalore, Sr. Software Engineer, Oct'15 - Sep'16
  • Regalix, Bangalore, QA Engineer, Jan'12 - Nov'14

Personal Information

Nationality: Indian

Timeline

Agile Coach

Ness Technologies
05.2017 - 11.2022

Scrum Master

Ness Technologies
11.2016 - 04.2017

Senior Software Engineer

CenturyLink
10.2015 - 09.2016

QA Engineer

Regalix
01.2012 - 11.2014

B.E -

Moodlakatte Institute of Technology, Udupi (VTU)
  • ISTQB Certified
  • SAFe Agile
  • Risk Mitigation & Process Optimization
  • Leading SAFe
Meghana Shetty