Meghana Yogesh
Bangalore
Summary
Highly skilled software developer with 3 years 11 months of work experience in development and application support, specializing in Level 2 support for enterprise applications. Have a strong ability to troubleshoot and resolve complex issues, ensuring minimal downtime and optimal performance. Possess a solid background in software development, system maintenance, and user support, with a proven track record of enhancing application efficiency and user satisfaction. Have collaborated with cross-functional teams to identify and implement solutions that align with business objectives. Highly skilled in managing escalations, conducting root cause analysis, and providing technical training to end-users and Level 1 support teams.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front End Development Analyst
Accenture
Bangalore
01.2021 - Current
- Worked on front-end development and on developing UI screens.
- Performed root cause analysis for recurring incidents, implementing long-term solutions to prevent future occurrences.
- Monitored application performance and system health, proactively addressing potential issues to minimize downtime.
- Participated in continuous improvement initiatives to optimize application performance and support processes.
- Documented support processes to maintain a comprehensive knowledge base.
- Provided support and guidance to team members, whenever needed, involved in almost all team meetings to discuss flows and implementation.
- Coordinated with cross-functional teams to ensure seamless integration and operation of applications within the IT infrastructure.
Education
B.tech (Information Science & Engineering) -
Dayanand Sagar college of engineering
Bangalore, IndiaSkills
- Node js
- Angular
- SQL Server
- TypeScript
- JavaScript
- Root Cause Analysis
- System Maintenance & Optimization
- Cross-Functional Team Collaboration
- Software Troubleshooting & Debugging
Projects
CAT Web Mobile COE (1 year) , CAT SOC | Cat Inspect | CCR Support (2.5 year)
Technology Stack / Tools
Visual studio, Node JS, Docker, Soap UI, Postman, Microsoft SQL Server Management studio
Certification
Associate Cloud Engineer from Google Cloud.
Languages
English
First Language
Hindi
Proficient (C2)
C2
Kannada
Proficient (C2)
C2
Tamil
Proficient (C2)
C2
Telugu
Intermediate (B1)
B1
Timeline
Front End Development Analyst
Accenture
01.2021 - Current
B.tech (Information Science & Engineering) -
Dayanand Sagar college of engineering