Meghasai Giriboyena

• Description: Highradius is a platform for financial services. R2R would typically refer to a project where you were involved in the "Record to Report" (R2R) accounting process, detailing your responsibilities in tasks like data gathering, journal entry posting, account reconciliation, and financial statement preparation, highlighting your ability to ensure accuracy and timely reporting within the accounting cycle.
• Roles and responsibilities :
• Managed the accounts of over 60 enterprise and mid-market clients, ensuring high customer satisfaction and prompt resolution of issues.
• Successfully resolved over 200 tickets related to functional and technical issues with data analytics,r2r and user interfaces, addressing concerns from merchants and end customers across North America, EMEA, and the APAC regions.
• Handled Priority 1 and Priority 2 client tickets (Critical and High) by actively participating in the remediation of escalations, debugging operational and product defects and managing SFTP/DB downtime issues.
• Reviewed and assigned cases based on priority, leading a team of five techno functional consultants to manage administrative tasks and change requests, resulting in a 25% increase in team productivity and KPIs.
• Successfully implemented, tested, and deliver product feature requests and configuration change based on client requirements.
• Developed optimized SQL queries for monitoring and validation teams to conduct data sanity checks on inbound and outbound data, enhancing client satisfaction and operational efficiency
• Actively trained multiple new hires on the product,contributing to a 15% increase in the team’s workforce and improving overall operational effectiveness.
• Gained hands-on experience in AWS CloudWatch,NetSuite, SAP, and Workday ERPs, improving system monitoring, data integration, and business

• Description: Airmeet is a platform for virtual summits, meetups & workshops with a social lounge to deliver a rich networking experience.
• Airmeet is an online venue for your events, designed to deliver real engagement and best-in-class interactions.Airmeet allows participants to interact on virtual tables through videos, table chats, and speaker to broadcast live sessions.
• Roles and Responsibilities:
• Facilitated Root Cause Analysis (RCA) on incidents identified and investigated Problems and Known Errors.
• Prevented the replication of problems across the environment
• Work directly with development department on identifying, replicating and resolving discovered bugs
• Work with partners' and clients' developers to assist them with troubleshooting or integration of their applications through API.
• Experience troubleshooting and working with: HTML, XML, JSON, API, SQL,
• Troubleshoot and resolve "deep dive", hard-to-solve issues that require multitasking, advance knowledge and attention to details Resolved system and customer issues by troubleshooting and providing effective solutions.

Description: CTS- Cheque Truncation System offers the opportunity for commercial and central banks to

dramatically reduce overall payment system operational costs,substantially speed up the clearing cycle, reduce unproductive float from the country's Cheque clearing system, and cut Cheque fraud. The greatest benefits from Cheque truncation occur when the physical cheque is converted to electronic data (financial and image) at the earliest point in its collection cycle.

Roles and Responsibilities:

• Reflowing of error transactions from one database to another database.
• Fixing of errors in transactions loading the data from one instance to another instance.
• Perform DML, DDL Operations as per the Business requirement.
• Used different joins,sub queries and nested query in SQL query.
• Created Database Objects like tables, Views,sequences as per the Business requirements.
• Performance improvement of the SQL/reports by creating optimized queries.
• Resolved production issues by modifying backend code as and when required.
• Creating views and prepares the Business Reports.
• Understanding Client Requirements and providing solutions accordingly.
• Analyzing the critical problems and providing the appropriate solutions to the team members.
• Good working knowledge over Banking Domain, Banking Applications.