Accomplished professional with over a decade of expertise in banking operations, technology leadership consulting, HR and administration. Chief of Staff in Technology with expertise in executive operations, cross-functional leadership, managing stakeholder relationships, optimizing workflows, and leading talent strategies to support and drive organizational growth through innovation, compliance, and collaboration. Proven ability to spearhead strategic initiatives, guide high-performing teams, and deliver measurable growth across diverse banking functions.
Overview
10
10
years of professional experience
3
3
Certifications
5
5
Languages
Work History
AVP, Technology Business Services Consultant
Wells Fargo International Solutions Pvt. Ltd.
12.2023 - Current
Chief of Staff for Consumer Ops Technology Leaders IP Wells Fargo. Stratergic role ensuring alignment between executive vision and operational execution
Providing executive support by being a trusted advisor to technology leaders, providing insights and recommendations.
Drive focused leadership offsites, MBRs, AHMs, AMAs, Open Office Hours, regular staff connects for my Stream of Leaders & Managers within Consumer Operations Banking Technology
Manage International Tech Executives visits
Program & project leadership - track progress of technology initiatives ensuring timely delivery
Break down silos and foster collaboration across engineering, product, HR, finance, SCM, Risk and other business units
Took complete ownership of SOW and vendor contract execution, ensuring compliance and meticulous due diligence
Change Management - Led organizational change initiatives, ensuring seamless transitions during restructuring/MTL and process improvement phases
Promote a culture of innovation, accountability, and continuous improvement
Coordinated meetings with internal stakeholders regarding business support services
Assisted in the preparation of presentations, reports and other documents related to business support operations
Supported the review and update of the organization's disaster recovery and business continuity plans
Organized meetings, conferences, travel arrangements, and appointments
Worked closely with departmental heads in order to understand their staffing needs
Support workforce planning, recruitment, and onboarding for technology teams
Ensure compliance with contracts, risk management, and due diligence
Make informed decisions in complex situations, leading broader work teams and driving new initiatives
Initiating and executing employee engagement activities for the LoB.
Technology Senior Admin
Wells Fargo International Solutions Pvt. Ltd.
05.2020 - 12.2023
Calendar & Scheduling Management
Meeting & Tech Event Coordination
Act as the primary point of contact between executives, staff, and external stakeholders.
Arrange domestic and international travel, accommodations, and itineraries.
Manage sensitive corporate documents and communications with discretion.
Operational & Strategic Support
Remote Admin
Wells Fargo International Solutions Pvt. Ltd.
12.2018 - 05.2020
Reviewed confidential documents for the leadership
Managed multiple senior leaders offices,
Scheduled interviews, Organized multiple events,
Mentored juniors on work force skills,
Proactively stepped into the role of work allocator, coordinating team efforts to achieve deadlines successfully.
HR Coordinator
Wells Fargo International Solutions Pvt. Ltd.
05.2016 - 11.2018
End-to-end Recruitment & Hiring Support
Onboarding & Orientation
Employee Relations & Engagement,
HR Administration
Training & Development Coordination
HR Intern
Wells Fargo International Solutions Pvt. Ltd.
10.2015 - 05.2016
Energetic intern contributing to HR initiatives by coordinating team-building activities for senior HR professionals.
Collaborated with HR leaders across ER, LnD, HRBP, and TA, gaining hands-on experience in diverse HR functions.
Supported employee relations by assisting in grievance handling, engagement surveys, and policy communication.
Coordinated training sessions and development programs, ensuring timely completion and feedback collection.
Partnered with HRBPs on workforce planning, and organizational development initiatives.
Assisted in talent acquisition activities including job postings, resume screening, interview coordination, and onboarding.
Education
MBA - HR & Finance
RV Institute of Management
Bengaluru, India
04.2001 -
B.Com - HR And Finance
Mount Carmel College
Bengaluru, India
04.2001 -
Skills
Stakeholder Management
Certification
Problem Solving and Techniques in Management
Accomplishments
Executed 6 vendor contracts/SOWs simultaneously for multiple Sub-LOBs
Championed RTO compliance across the Line of Business, consistently achieving 90% in-office participation each week.
Ensured completion of all trainings across Lines of Business, driving adherence to organizational risk and compliance policies
Vice President (Risk & Controls) at Wells Fargo International Solutions Pvt. Ltd.Vice President (Risk & Controls) at Wells Fargo International Solutions Pvt. Ltd.