MEGHNA
Chennai
Summary
Seeking a challenging role as an Operations Manager where I can contribute towards achieving organizational goals through effective resource utilization strategies.
Overview
19
19
years of professional experience
Work History
Training Coordinator
THOZHI
Chennai
09.2023 - 04.2024
Last Mile Lead – WH Operations
Hiveloop Logistics Pvt. Ltd. - UDAAN (Pharma)
Chennai
10.2019 - 08.2021
Team Leader – Smarthub & Control Tower Operations
DHL eCommerce (India) LLP - DHL SmarTrucking
Chennai
01.2018 - 10.2018
Team Leader – Pitstop Operations
Rivigo Services Pvt. Ltd. (Chennai)
05.2017 - 01.2018
Hub Manager – Delivery Operations
Moonshots Internet Pvt. Ltd. (OPINIO), Chennai
11.2015 - 05.2017
Senior Executive – E-Commerce Operations
Ezeekart Retail Pvt. Ltd., Chennai
03.2014 - 10.2015
Executive – Backend Operations
Vodafone Cellular Ltd., Pondicherry
01.2005 - 02.2014
Education
M.B.A. (Banking & Finance) -
Alagappa University Karaikudi, Tamilnadu
01.2014
B.Com. (Commerce) -
CMJ University, Meghalaya
01.2012
H.SC -
V.O.C Hr. Sec. School, Pondicherry
01.2000
S.S.L.C -
TVK High School, Pondicherry
01.1998
Skills
- Strong Planning and organizational skills
- E-Commerce Operations
- Last-Mile & Mid Mile Operations
- Rider/Biker Operations
- Proficient in MS Excel & Powerpoint
- Blue Collar Management
- Good hands in Customer Experience/Satisfaction
- Team Management
- Supply Chain Management
- Cash Management
- Excellent Communication Skills
Accomplishments
- Started with scratch level and achieved with 750+ orders in a day with 99.5% 1st attempt Delivery in UDAAN consistently for the past 20 months.
- Best LM & WH team for the month of April’21 and announced in VAARTA meet at UDAAN.
- Achieved a best On-time Delivery in the month of April’18 in DHL.
- Started with scratch level and achieved 50+ truck deployments and deliveries in DHL Smartrucking.
- Achieved best in Pitstop Waiting Time which is within 5 mins at Rivigo in Q3 - 2017.
Personal Information
- Father's Name: Vijaianand M
- Date of Birth: 06/27/83
- Gender: Transwoman
- Nationality: Indian
Disclaimer
I hereby declare that all the above facts are true to best of my knowledge.
Languages
Tamil
First Language
English
Proficient (C2)
C2
Timeline
Training Coordinator
THOZHI
09.2023 - 04.2024
Last Mile Lead – WH Operations
Hiveloop Logistics Pvt. Ltd. - UDAAN (Pharma)
10.2019 - 08.2021
Team Leader – Smarthub & Control Tower Operations
DHL eCommerce (India) LLP - DHL SmarTrucking
01.2018 - 10.2018
Team Leader – Pitstop Operations
Rivigo Services Pvt. Ltd. (Chennai)
05.2017 - 01.2018
Hub Manager – Delivery Operations
Moonshots Internet Pvt. Ltd. (OPINIO), Chennai
11.2015 - 05.2017
Senior Executive – E-Commerce Operations
Ezeekart Retail Pvt. Ltd., Chennai
03.2014 - 10.2015
Executive – Backend Operations
Vodafone Cellular Ltd., Pondicherry
01.2005 - 02.2014
M.B.A. (Banking & Finance) -
Alagappa University Karaikudi, Tamilnadu
B.Com. (Commerce) -
CMJ University, Meghalaya
H.SC -
V.O.C Hr. Sec. School, Pondicherry
S.S.L.C -
TVK High School, Pondicherry