Summary
Overview
Work History
Education
Skills
Accomplishments
Project
Timeline
Generic

Meghna Gupta

Pricing and Ordering Analyst
New Delhi,DL

Summary

Dynamic Pricing Analyst with a proven track record at British Telecom, excelling in stakeholder engagement and pricing analysis. Achieved 100% on-time delivery accuracy while optimizing workflows and enhancing team collaboration. Leveraged advanced Excel skills to deliver data-driven insights, driving strategic decisions and winning competitive bids in the telecom sector.

Overview

9
9
years of professional experience

Work History

Pricing Analyst

British Telecom
04.2019 - Current
  • Drove strategic alignment by translating complex business needs into clear, actionable requirements across global stakeholders.
  • Led product scoping for five flagship telecom services – IP Connect Global, Internet Connect Global, Internet Connect Reach, SD-WAN, and Cloud Connect Direct – ensuring global scalability and stakeholder buy-in.
  • Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports. Successfully won competitive bids.
  • Optimized workflows using PEGA, building automation, and activity frameworks that enhanced operational efficiency and reduced delivery friction. Delivered data-backed cost-benefit analyses, directly shaping roadmap decisions, and go-to-market timing.
  • Acted as the bridge between business and tech, simplifying communication, and aligning outcomes across cross-functional teams. Provided strategic pricing support for sales on business cases, price reviews, and high-stakes contract renewals.
  • Co-led backlog grooming sessions with product owners, ensuring feature prioritization was driven by business value and market shifts. Achieved 100% right-first-time and on-time delivery accuracy on all project deliverables.
  • Amplified team efficiency by presenting insights via intuitive reports and data visualizations, leading to informed decisions.
  • Won competitive telecom bids through sharp stakeholder collaboration, market-aligned pricing, and value-focused proposals.

Associate

Accenture
09.2016 - 04.2019
  • Delivered high-quality customer support, leveraging deep knowledge of Google account functionalities to resolve issues, and ensure user satisfaction.
  • Assisted agents in improving their performance and policy understanding, contributing to consistent service excellence across the team.
  • Conducted thorough investigations of user accounts to ensure policy compliance, and accurate resolution of customer concerns.
  • Ensured consistent adherence to SLAs, contributing to overall team efficiency and target achievement.
  • Monitored team quality metrics, identified errors, and implemented corrective actions to enhance service delivery standards.
  • Organized and facilitated regular team meetings focused on performance reviews and strategic improvements.
  • Introduced effective scheduling and meeting coordination practices, resulting in improved collaboration and productivity.

Education

Masters in Mass Communication - Mass Communication

Guru Jambheshwar University of Science & Technology
Hisar, India
04.2001 -

Bachelor's in Mass Communication And Journalism - Mass Communication And Journalism

Tecnia Institute of Advanced Studies
Delhi
04.2001 -

Skills

Advanced Excel skills

Accomplishments

    Improved Pricing & Ordering Efficiency

    Streamlined project requirement gathering processes, resulting in a 20% increase in operational efficiency for pricing and ordering functions.

    Enhanced Stakeholder Engagement

    Received positive feedback from internal and external stakeholders for clear communication and support during pricing model evaluations and blockchain PoC initiatives.

    Successful Feature Rollouts

    Ensured timely delivery of ordering system enhancements, driving a 20% boost in user engagement with newly launched pricing and catalog features.

    Backlog Optimization for Pricing Tools

    Efficiently managed and prioritized backlogs across 5 cross-functional teams, contributing to a 25% acceleration in development cycles for pricing and ordering tools.

Project

One of my key contributions involved increasing project efficiency by 20% through revamping the requirement gathering process. Earlier, requirements from stakeholders were often vague or scattered across emails and documents, leading to delays and rework during implementation.

To address this, I introduced a structured approach using standardized templates and interactive requirement-gathering workshops. I collaborated closely with cross-functional teams—Product Owners, Sales, and Delivery and reducing ambiguity from the start.

As a result, the teams could start development faster and with fewer clarifications, shortening sprint planning cycles and reducing rework by nearly 30%.

This streamlined process led to a measurable 20% increase in project delivery speed and was later adopted as a best practice across other product lines.

Timeline

Pricing Analyst

British Telecom
04.2019 - Current

Associate

Accenture
09.2016 - 04.2019

Masters in Mass Communication - Mass Communication

Guru Jambheshwar University of Science & Technology
04.2001 -

Bachelor's in Mass Communication And Journalism - Mass Communication And Journalism

Tecnia Institute of Advanced Studies
04.2001 -
Meghna GuptaPricing and Ordering Analyst