MEGHNA Jatwani
Banking Professional
Mumbai
Summary
Banking Operations - Banking Processes - Customer Relationship Management Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Dedicated Industry professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
2
2
Languages
Work History
Assistant Manager
Axis Bank
Dehradun
02.2018 - 06.2019
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Senior Officer
ICICI BANK LTD.
Patiala, Punjab
08.2015 - 01.2018
- Handling of Cash
- Handling of Customer Queries
- Non-Cash Transactions
- Contributing in Sales Parameters: - Life Insurance, General Insurance, All types of retail loan- Personal loan, Housing loan
- Branch Operations
- Maintaining data confidentiality and updating secure banking systems
- Engage client to gather requirement/business rules and ensuring alignment with development teams
- Dealing with Forex and Gold Loan
- Market Research & Organizing and Attending client meetings
- Cheque Clearing manual & CTS Both
- Preparing Financial reports for customers and management
- Educating bank customers on available credit options and the multiple loan products.
Education
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- Higher Secondary from ICSE Board in year 2009.
- Intermediate from Uttarakhand Board in year 2011.
- B.Com from HNB Garhwal University in year 2015.
- MBA from Bhabha University Bhopal in year 2020.
- Diploma in Post Graduate Diploma in Banking Operations (PGDBO).
- Completed Certificate in NSDL-Depository Operation Module of NCFM.
- Completed Certificate of Series V Mutual Funds of NISM.
- Completed Certificate of IC-38 of Insurance Institute of India.
Master Of Business Administration - Human Resources Management
06.2020
Skills
Mutual Funds Knowledge
Debit & Credit Management
Team Handling
Cash Handling
Forex
Generated repeat business through exceptional customer service
Generated repeat business through exceptional customer service
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies
Accomplished Assistant Manager with in-depth experience consistently rising through ranks Well-versed in sales, personnel management, accounting and inventory management Dedicated to complete knowledge of company products and services for optimized customer service
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs
Sales growth
Operations management
Sales and marketing
Established performance goals for employees and provided feedback on methods for reaching those milestones
Personal Information
- Father's Name: Mr. Devender Kumar Jatwani
- Date of Birth: 09/01/93
- Marital Status: Married
Professional Title
Banking Professional
Current Location
Mumbai
Disclaimer
I hereby declare that above stated statements are true to my knowledge.
Certification
Post Graduate Diploma in Banking Operations
Timeline
Assistant Manager - Axis Bank
02.2018 - 06.2019
Senior Officer - ICICI BANK LTD.
08.2015 - 01.2018
Post Graduate Diploma in Banking Operations
07-2015
- ,
Bhabha University - Master Of Business Administration, Human Resources Management