Meghna Kar
New Delhi
Summary
Seasoned Consular Assistant with relevant experience in facilitating and managing visa applications, consular services, and diplomatic correspondence. Strengths include strong understanding of document authentication processes, cross-cultural communication skills, and capability to handle sensitive information with discretion. Demonstrated impact through improvement of service efficiencies and customer satisfaction levels in previous role.
Overview
8
8
years of professional experience
Work History
Consular Assistant
Embassy of the Republic of Slovenia
New Delhi
06.2018 - 10.2023
- Processed passport applications, renewals, and other travel documents, coordinating with embassies and consulates worldwide on visa and consular matters to ensure accuracy and efficiency.
- Organized complex travel arrangements and accommodations for staff, ensuring seamless logistical support for domestic and international travel needs.
- Prepared comprehensive meeting agendas, attended EU delegation meetings
- Responded to inquiries from foreign nationals regarding visa requirements, offering them with clear and accurate information
- Conducted and assisted interviews regarding all permit-related applications
- Scheduled appointments for consular services, coordinated meeting materials, and ensured all logistics were aligned with embassy/consulate requirements and deadlines.
- Researched complex visa application cases involving Indian/ foreign nationals, working closely with relevant authorities to resolve issues and ensure proper legal adherence.
- Utilized strong interpersonal skills to engage with clients, offering exceptional customer service and ensuring their needs were met in a timely and professional manner.
- Conducted detailed background checks on visa applicants to ensure compliance with immigration laws, safeguarding national security
- Analyzed and compiled statistical data on visa issuance trends, customer feedback, and consular activities, providing insightful reports for internal review and decision-making.
- Managed consular remittance reports and banking transactions, maintaining accurate records and filing systems for confidential customer information and reports.
- Scheduled appointments for consular services, coordinated meeting materials, and ensured all logistics were aligned with embassy/consulate requirements and deadlines.
Deputy Manager
VFS Global
New Delhi
06.2015 - 06.2018
- Reviewed and evaluated background check results for accuracy, completeness, and compliance with established standards.
- Analyzed employment data, conducted verifications, and prepared detailed reports.
- Ensured timely completion of background screening projects while implementing strategies to enhance efficiency.
- Conducted educational and financial background checks with financial institutions and agencies.
- Assessed and referred qualified candidates, providing hiring recommendations to management.
- Verified references, education, and employment history, identifying discrepancies requiring further investigation.
- Prepared and submitted comprehensive reports highlighting key findings from background checks.
- Collaborated with executives to optimize screening processes and improve overall efficiency.
- Contacted references via phone and in-person to validate applicant information.
- Performed in-depth background checks, assessing character, financial status, and personal history.
- Conducted various quality checks for background verification for various embassies and prepared accurate reports for informed decision making (family reunion and visa related cases)
Education
Higher Secondary Education - Humanities
CBSE
New Delhi04-2010
Skills
- Consular services
- Passport processing
- Visa application assessment
- Background checks
- Client communication
- Document management
- Statistical analysis
- Creative thinking
Accomplishments
- Awarded 'Champion of the Month' for exceptional performance
- Awarded 'Champion of the Quarter' for seamless management of the team and work
- Attended personal development training conducted by VFS Global, which resulted in a fast-track promotion from Executive to Deputy Manager
- Invited by the Ministry of Foreign Affairs, Slovenia, to a global consular meeting with representatives from all Slovenian embassy departments
- Completed training by the Slovenian Border Police on passport fraud, identity theft, and visa fraud detection'
- Invited by the EU Delegation in New Delhi to participate in specialized training on document verification, focusing on identifying fraudulent documents, ensuring compliance with international standards, and enhancing security measures in immigration and consular processes
- Trained by diplomats and senior officers in consular affairs and document verification
Languages
Hindi
First Language
English
Proficient (C2)
C2
Bengali
Proficient (C2)
C2
References
References available upon request.
Timeline
Consular Assistant
Embassy of the Republic of Slovenia
06.2018 - 10.2023
Deputy Manager
VFS Global
06.2015 - 06.2018
Higher Secondary Education - Humanities
CBSE
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