Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Meghna Saxena

Enterprise Agile Leader - Certified SAFe 6 RTE
Bangalore

Summary

Forward-thinking LEAN-Agile Leader with expertise in Agile and SAFe Implementation, Digital Transformation, Leadership Coaching, Lean Agile governance and Program, Product and Portfolio Management, having overall 18+ years of relevant industry experience, looking for a Senior and influential leadership role preferably within Agile space

Overview

18
18
years of professional experience
6
6
Certificates
2
2
Languages

Work History

SAFe RTE (Program Manager) / Transformation Coach

Verizon
05.2022 - Current
  • Leading overall SaaS ART (Program) of 12 teams and 200+ members, comprising of Product Managers, Product Owners, System Architects, SMEs, Engineering Managers, Scrum Masters, Development team members, in a highly complex matrix environment (spans across 3 geographies US/UK/IND, 4 Vendor organizations and 2 VZ Orgs (VZI and VZ US).
  • Servant leader and Coach for the ART, and single point responsible for Planning, Program execution, optimizing Flow / Value, Relentless Improvement and overall delivery by the ART.
  • Supporting ART execution, PI Planning, System Demo, grooming sessions, Inspect & Adapt and Problem solving workshops, Program sync events, Executive reviews.
  • Responsible for visualizing Release Tracking, Program dependencies, tracking & mitigating Risks and Impediments, Teams Planning, capacity allocation, qualitative & quantitative measurements and tracking overall progress towards Program objectives.
  • Create and maintain Transformation strategy, vision , roadmap and implement Improvement items through Transformation backlog for the entire Portfolio
  • Establishing Transformation KPIs and OKRs to measure performance and outcomes across Programs / ARTs.
  • Conducting SAFe (TTA, DevOps, APD) and other Agile assessments for establishing SAFe and Agile maturity across ARTs
  • Establishing and running CoPs, LACE and other Lean governance bodies and partner with Vendors for alignment in mission and vision
  • Supporting VSM (Value stream mapping) across ARTs
  • LPM (Lean Portfolio Management) initiatives - Strategy & Investment funding, Establishing Portfolio Flow and Performance OKRs/KPIs
  • Coaching Product Management on LEAN UX, MVP, incremental delivery, benefits hypothesis, design thinking, BDD, shift-left, prioritization techniques (WSJF), pivot/persevere, Portfolio Kanban, SMART objectives, Product backlog maintenance etc
  • Design and conduct Trainings , workshops, Mentoring and Coaching programs for SAFe roles and competency based enablement within NS portfolio for VZ.
  • Analyze and coach leadership on metrics and dashboards and present reports ,newsletters on a cadence highlighting the state of Flow in ARTs through JIRA / Rally -> Cycle / lead time, flow loads, Built-In quality, predictability, velocity, efficiency, MTTR etc.
  • Leadership Coaching on growth mindset, de-centralized decision making, self-organizing teams, LEAN-Agile behavior , Business Agility and Continuous Learning Culture
  • Coaching Scrum Masters, POs, RTEs, System Architects, Managers, Developers on a regular basis (1-1 sessions).

Agile Coach / RTE - Chief Scrum Master (onsite)

Infosys (Europe Based Telecom Client)
03.2019 - 04.2022
  • Highly successful Digital and Agile Transformation owing to M&A and leading Agile Teams (Scrum and SAFe) for B2C and OM applications.
  • Lead and facilitated Scrum ceremonies, planning, story estimation, retrospective, System Demo, review meetings, refinement sessions and artifacts : DoD, Sprint backlog, Sprint goal and monitored DoR and KPIs/metrics/OKRs, facilitated Risks mitigation and tracking
  • Facilitated Scrum framework, planned Agile best practices, coached Teams / PO, worked with multiple Teams at onsite and offshore comprising multiple vendors in Global delivery model.
  • Mentored new hires (for client), resulting in stronger staff development and increased productivity
  • Quickly adapted training plans for client needs, keeping timelines, budgets and desires in mind.
  • Identified gaps and proposed process improvement scope in accordance to LEAN and Agile methodology.

Product Manager / Product Owner

Infosys (Europe / Australia Based Telecom Clients, Multiple Projects)
08.2015 - 04.2019
  • Concept to Cash for B2C app, Technical Product ownership of enhanced B2B PE Local Access Services Solution (CPQ+ Sales journey), Data Migration of Legacy Sales Data to SFDC -Cloudsense platform (CPQ + CRM)
  • Oversaw entire product deployments from vision, roadmap, product goals to rollout and delivery
  • Adopted LEAN approach to build and identify MVPs / MMFs, used A/B testing, Customer journey and empathy mapping
  • Focused on building critical features by using prioritization techniques and limiting WIP for better time to market and reduced cycle and lead times
  • Oversaw Features and Story writing, Acceptance Criterion, splitting, relative sizing, establishing leading indicators, refinement sessions, UAT testing and Business Validation
  • Brainstormed with peers and other members of design team to determine enhancements and product features for improved User Experience
  • Achievements include quantifiable better Customer mobilization, manual case reduction and enhanced Customer experience.
  • Managed implementation of new features by outlining plans and specifications such as how, where and when each component would work as well as identifying and mitigating Risks, Dependencies and Impediments.
  • LEAN Business case writing and tracking against OKR / KPIs.
    Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.

Lead DEV Coordinator / Business Analyst (onsite)

Infosys (U.S Based Retail Clients, Multiple Projects)
04.2008 - 07.2015
  • DW Design and development : Physical Data modeling and implementing design in the Customer Analytics Data Mart (Teradata) for efficient analysis and reporting of the domestic and international clickstream data using WhereScape 3D & RED.
  • E2E design/development and warranty support on modules of RGTI WMS, Transportation and Kronos/Dlx packages based on new business requirements and BAU activities.
  • Developed team communications and information for meetings.
  • Prepared a variety of different written communications, reports and documents to ensure smooth operations.

Developer

Infosys (offshore)
11.2005 - 03.2008
  • Production Support for B2B eCommerce and OMS applications handling business processes like Sales order entry, Customer relationships, Billing, Supplier relationships, Product, Pricing and Inventory.
  • Offered friendly and efficient service to customers, handled challenging situations with ease, oversaw daily operations to ensure high levels of productivity.

Education

B.Tech - Computer Science

Guru Gobind Singh Indraprastha University
New Delhi
07.2001 - 2005.05

Skills

    Agile Transformation and Coaching

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Certification

Certified Agile Coach (ICP-ACC)

Timeline

SAFe for Teams, SAFe APM, SAFe 6 RTE

12-2023

ISB Leading Self and Team Programme (Leadership Training Programme)

09-2023

SAFe RTE (Program Manager) / Transformation Coach

Verizon
05.2022 - Current

Certified Agile Coach (ICP-ACC)

12-2021

Certified Scrum Master (Scrum alliance CSM)

07-2019

Certified Scrum Product Owner (Scrum alliance CSPO)

06-2019

Agile Coach / RTE - Chief Scrum Master (onsite)

Infosys (Europe Based Telecom Client)
03.2019 - 04.2022

Product Manager / Product Owner

Infosys (Europe / Australia Based Telecom Clients, Multiple Projects)
08.2015 - 04.2019

Certified Cloudsense developer (SFDC)

08-2015

Lead DEV Coordinator / Business Analyst (onsite)

Infosys (U.S Based Retail Clients, Multiple Projects)
04.2008 - 07.2015

Developer

Infosys (offshore)
11.2005 - 03.2008

B.Tech - Computer Science

Guru Gobind Singh Indraprastha University
07.2001 - 2005.05

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Meghna SaxenaEnterprise Agile Leader - Certified SAFe 6 RTE