Summary

Overview

Work History

Education

Skills

Certification

Timeline

Meghna Saxena

Enterprise Agile Leader - Certified SAFe 6 RTE

Bangalore

Summary

Forward-thinking LEAN-Agile Leader with expertise in Agile and SAFe Implementation, Digital Transformation, Leadership Coaching, Lean Agile governance and Program, Product and Portfolio Management, having overall 18+ years of relevant industry experience, looking for a Senior and influential leadership role preferably within Agile space

Overview

years of professional experience

Certificates

Languages

Work History

SAFe RTE (Program Manager) / Transformation Coach

Verizon

05.2022 - Current

Leading overall SaaS ART (Program) of 12 teams and 200+ members, comprising of Product Managers, Product Owners, System Architects, SMEs, Engineering Managers, Scrum Masters, Development team members, in a highly complex matrix environment (spans across 3 geographies US/UK/IND, 4 Vendor organizations and 2 VZ Orgs (VZI and VZ US).
Servant leader and Coach for the ART, and single point responsible for Planning, Program execution, optimizing Flow / Value, Relentless Improvement and overall delivery by the ART.
Supporting ART execution, PI Planning, System Demo, grooming sessions, Inspect & Adapt and Problem solving workshops, Program sync events, Executive reviews.
Responsible for visualizing Release Tracking, Program dependencies, tracking & mitigating Risks and Impediments, Teams Planning, capacity allocation, qualitative & quantitative measurements and tracking overall progress towards Program objectives.
Create and maintain Transformation strategy, vision , roadmap and implement Improvement items through Transformation backlog for the entire Portfolio
Establishing Transformation KPIs and OKRs to measure performance and outcomes across Programs / ARTs.
Conducting SAFe (TTA, DevOps, APD) and other Agile assessments for establishing SAFe and Agile maturity across ARTs
Establishing and running CoPs, LACE and other Lean governance bodies and partner with Vendors for alignment in mission and vision
Supporting VSM (Value stream mapping) across ARTs
LPM (Lean Portfolio Management) initiatives - Strategy & Investment funding, Establishing Portfolio Flow and Performance OKRs/KPIs
Coaching Product Management on LEAN UX, MVP, incremental delivery, benefits hypothesis, design thinking, BDD, shift-left, prioritization techniques (WSJF), pivot/persevere, Portfolio Kanban, SMART objectives, Product backlog maintenance etc
Design and conduct Trainings , workshops, Mentoring and Coaching programs for SAFe roles and competency based enablement within NS portfolio for VZ.
Analyze and coach leadership on metrics and dashboards and present reports ,newsletters on a cadence highlighting the state of Flow in ARTs through JIRA / Rally -> Cycle / lead time, flow loads, Built-In quality, predictability, velocity, efficiency, MTTR etc.
Leadership Coaching on growth mindset, de-centralized decision making, self-organizing teams, LEAN-Agile behavior , Business Agility and Continuous Learning Culture
Coaching Scrum Masters, POs, RTEs, System Architects, Managers, Developers on a regular basis (1-1 sessions).

Agile Coach / RTE - Chief Scrum Master (onsite)

Infosys (Europe Based Telecom Client)

03.2019 - 04.2022

Highly successful Digital and Agile Transformation owing to M&A and leading Agile Teams (Scrum and SAFe) for B2C and OM applications.
Lead and facilitated Scrum ceremonies, planning, story estimation, retrospective, System Demo, review meetings, refinement sessions and artifacts : DoD, Sprint backlog, Sprint goal and monitored DoR and KPIs/metrics/OKRs, facilitated Risks mitigation and tracking
Facilitated Scrum framework, planned Agile best practices, coached Teams / PO, worked with multiple Teams at onsite and offshore comprising multiple vendors in Global delivery model.
Mentored new hires (for client), resulting in stronger staff development and increased productivity
Quickly adapted training plans for client needs, keeping timelines, budgets and desires in mind.
Identified gaps and proposed process improvement scope in accordance to LEAN and Agile methodology.

Product Manager / Product Owner

Infosys (Europe / Australia Based Telecom Clients, Multiple Projects)

08.2015 - 04.2019

Concept to Cash for B2C app, Technical Product ownership of enhanced B2B PE Local Access Services Solution (CPQ+ Sales journey), Data Migration of Legacy Sales Data to SFDC -Cloudsense platform (CPQ + CRM)
Oversaw entire product deployments from vision, roadmap, product goals to rollout and delivery
Adopted LEAN approach to build and identify MVPs / MMFs, used A/B testing, Customer journey and empathy mapping
Focused on building critical features by using prioritization techniques and limiting WIP for better time to market and reduced cycle and lead times
Oversaw Features and Story writing, Acceptance Criterion, splitting, relative sizing, establishing leading indicators, refinement sessions, UAT testing and Business Validation
Brainstormed with peers and other members of design team to determine enhancements and product features for improved User Experience
Achievements include quantifiable better Customer mobilization, manual case reduction and enhanced Customer experience.
Managed implementation of new features by outlining plans and specifications such as how, where and when each component would work as well as identifying and mitigating Risks, Dependencies and Impediments.
LEAN Business case writing and tracking against OKR / KPIs.
Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.

Lead DEV Coordinator / Business Analyst (onsite)

Infosys (U.S Based Retail Clients, Multiple Projects)

04.2008 - 07.2015

DW Design and development : Physical Data modeling and implementing design in the Customer Analytics Data Mart (Teradata) for efficient analysis and reporting of the domestic and international clickstream data using WhereScape 3D & RED.
E2E design/development and warranty support on modules of RGTI WMS, Transportation and Kronos/Dlx packages based on new business requirements and BAU activities.
Developed team communications and information for meetings.
Prepared a variety of different written communications, reports and documents to ensure smooth operations.

Developer

Infosys (offshore)

11.2005 - 03.2008

Production Support for B2B eCommerce and OMS applications handling business processes like Sales order entry, Customer relationships, Billing, Supplier relationships, Product, Pricing and Inventory.
Offered friendly and efficient service to customers, handled challenging situations with ease, oversaw daily operations to ensure high levels of productivity.

Education

B.Tech - Computer Science

Guru Gobind Singh Indraprastha University

New Delhi

07.2001 - 05.2005

Skills

Agile Transformation and Coaching

Digital Transformation / Change Management

Scaled Agile Framework (SAFe)

Product Management

Portfolio Management/LPM

Program Management

Stakeholder Management

Business Analysis

Telecom (OSS/BSS), Assurance, Retail , SaaS / PaaS, CRM

Leadership Coaching

DevOps, CI/CD, XP, Kanban, Scrum, Lean

Rally, JIRA, Confluence, Metrics & Dashboards

TDD, BDD, Design Thinking, Swarming, Pair Programming, Mob Programming, Empathy Mapping

Client Engagement

Training, Mentoring, Workshops, Presentation

Servant Leadership

Planning, Quarterly Business Reviews, Executive Reviews

Certification

Certified Agile Coach (ICP-ACC)

Timeline

SAFe for Teams, SAFe APM, SAFe 6 RTE

12-2023

ISB Leading Self and Team Programme (Leadership Training Programme)

09-2023