Meghna Sinha
Hyderabad
Summary
Result-orientated professional having 10 years of experience with track record of effective team leadership and operational oversight and covering project plus product management including developing, implementing and maintaining post-production stage .A fast and eager learner, I am detail oriented and adapt to changing project requirements quickly to meet business goals. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Manager
State Street
07.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
Lead Software Engineer
BONBLOC
12.2023 - 07.2024
- Company Overview: McLane is one of the largest supply chain services leaders, providing grocery and foodservice supply chain solutions for convenience stores
- Collaborated with other developers to help shape team standards.
- Mentored and advised others in software development lifecycle phases by applying and sharing company and industry methodologies, policies, standards and controls.
- Monitored and improved performance, scalability and reliability of systems.
- Analyzed solutions and coding fixes for software problems.
- Worked on Jira , Ansible , SVN.
Senior Software Engineer
PureSoftware
12.2019 - 06.2023
- Company Overview: Oracle HSGBU deals with Health care domain service provider companies like Johnsons , Novo Nordisk, Pfizer, etc.
- Worked closely with development team members to identify and remove software bugs.
- Participated in agile development of products within cross-functional frameworks.
- Performed estimates of work hours and tracked progress using Agile and Scrum methodology.
- Performed root cause analysis of problems, documented faults in tracking system and generated daily reports.
- Collaborated with development team members to create and integrate high availability solutions for mission-critical applications.
- Met with stakeholders, product teams and customers throughout system development lifecycle.
- Developed data extract gateway through shell scripts to provide extract and reports to end users.
- Worked on SVN , Crontab.
Systems Engineer
Tata Consultancy Services
08.2015 - 09.2019
- Company Overview: Tata Telecom Prepaid Systems
- Researched and analyzed technology developments, ascertaining results to evaluate technical designs.
- Evaluated benefits for each caller to determine service needs and address concerns.
- Explored new technologies and tools for productivity, security and quality assurance purposes.
- Worked on Oracle forms, reports, workflow to create new service requests flow from end to end.
- Creates multiple reports through shell scripts.
Education
Bachelor of Technology - Information Technology
Kamla Nehru Institute of Technology
Sultanpur, UP01.2015
Skills
- PL-SQL
- Oracle
- SQL
- Unix Shell Scripting
- JIRA
- Crontab
- Unix
- Powershell
- Autosys
Certification
AWS Certified Cloud Practitioner
KEY ACHIEVEMENTS
- Exceeded throughput target by 90% Performance improvement of multiple reports and modules which helped in achieving target faster.
- Business Generation Discovered new loopholes and process gaps in the existing project and worked on fixing the same
Timeline
Assistant Manager
State Street
07.2024 - Current
Lead Software Engineer
BONBLOC
12.2023 - 07.2024
Senior Software Engineer
PureSoftware
12.2019 - 06.2023
Systems Engineer
Tata Consultancy Services
08.2015 - 09.2019
Bachelor of Technology - Information Technology
Kamla Nehru Institute of Technology
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