Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
References
Timeline
Generic
Meha Rajendra

Meha Rajendra

Kelambakkam

Summary

Human Resources Manager with extensive experience at Wipro Technology Ltd, specializing in employee relations and grievance resolution. Achievements include enhancing workplace culture and driving operational efficiency through effective performance evaluations. Proficient in data analysis and communication, promoting collaboration to align with organizational objectives.

Overview

12
12
years of professional experience

Work History

Human Resources Manager

Wipro Technoloy Ltd
Chennai
10.2023 - Current
  • Managing a portfolio of 12,000 employees while ensuring compliance with labor laws.
  • Implemented employee relations initiatives that fostered positive workplace culture.
  • Facilitated open communication between management and staff to address concerns promptly.
  • Resolved workforce grievances, significantly enhancing employee satisfaction and engagement.
  • Conducted HR programs aligned with organizational goals to boost operational efficiency.
  • Led training sessions to improve awareness of policies and procedures among staff.
  • Oversaw performance evaluations to effectively assessed employee contributions.

Deputy Manager – Training & development

Wipro Technology Ltd
07.2020 - 09.2023
  • Delivered TTT certified training in lending domain within BFSI sector.
  • Managed end-to-end process for new hires from recruitment to floor release.
  • Conducted process knowledge tests, refresher sessions, and comprehensive trainings.
  • Launched loans academy and designed curriculum to enhance learning experience.
  • Digitized content to improve efficiency and reduce time spent on training.
  • Executed root cause analysis and developed backups for niche products.
  • Facilitated SME development in respective domain to bolster expertise.
  • Led project transitions to ensure seamless integration and continuity.

Business Banking – Account Opening

Natwest Group
01.2016 - 06.2020
  • Opening business accounts for small, medium & large corporates.
  • Monitoring the business details & ensuring safety of the bank from fraudulent customers.
  • Verifying customer's due diligence whilst onboarding.
  • KYC / KYB – checking, verifying customer’s id documents and business details as part of account opening.
  • Skilled at reviewing customers documentation, making sure they are in accordance with requirements and assist the overall process by activities such as gathering info, analyzing, detailing and tracking requirements.
  • Well versed in the process workflow tool – IBM OBAO and VPT.
  • Monitoring the overall functioning of the assigned processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level.

Lending Operations

Natwest Group
01.2014 - 01.2016
  • End to end Set up and amendments & lifecycle of LIBOR loan facilities in the lending system – LOAN IQ.
  • Verification of lending operations reconciliations.
  • Verifying and authorizing Lending Transactions.
  • MIS reporting and reconciliations.
  • Excess Management reporting with regard to business loans, Handling and delegating day to day activities and ensuring that it is completed as a team at the end of the day.
  • Adeptness in providing guidance and leadership to new joiners in accordance with specified program, process objectives.
  • Ensure compliance to all the controls in the process.
  • Have been part of continuous process improvements and implementation.

Education

MBA - Human Resources Management

Symbiosis Center For Distance Learning
Pune
07-2027

Bachelor of Arts - CS

Ethiraj College For Women
Chennai
01.2014

Skills

  • Employee relations and grievance resolution
  • Performance evaluation and team building
  • Training facilitation and compliance management
  • Communication skills
  • Data analysis
  • HR policies and labor law compliance

Accomplishments

  • Consecutive top performer.
  • Multiple monetary rewards for effective grievance management
  • TTT-certified trainer (Wipro Ltd)
  • Completed Finastra training on Loan IQ (Wipro Ltd)
  • Professional project management certification from Wipro (PMP)
  • Generative Ai for HR L1 and L2 (Wipro ltd)
  • Best Authorizer Award in the month of October 2015 for contributions towards team success
  • Completed SWIFT training as part of the L&D Academy (RBS)

Languages

English
First Language
French
Intermediate (B1)
B1
Hindi
Upper Intermediate (B2)
B2
Tamil
Proficient (C2)
C2

References

References available upon request.

Timeline

Human Resources Manager

Wipro Technoloy Ltd
10.2023 - Current

Deputy Manager – Training & development

Wipro Technology Ltd
07.2020 - 09.2023

Business Banking – Account Opening

Natwest Group
01.2016 - 06.2020

Lending Operations

Natwest Group
01.2014 - 01.2016

MBA - Human Resources Management

Symbiosis Center For Distance Learning

Bachelor of Arts - CS

Ethiraj College For Women

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Meha Rajendra