Summary
Overview
Work History
Education
Skills
Websites
Hobbies and Interests
Extracurricular Activities
Languages
Timeline
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MEHAK BOORA

MEHAK BOORA

Summary

Ambitious, detail oriented, eager to contribute towards building a strong team. Strong leadership and motivational skills Ability to handle pressure Excellent interpersonal skills

Overview

3
3
years of professional experience

Work History

Probationary Officer

BANK OF MAHARASHTRA
08.2024 - Current

Resolved client account inquiries and issues promptly to ensure satisfaction.

  • Developed strong client relationships through effective communication.
  • Educated customers on banking products and services to improve understanding.

Customer Service Associate

PUNJAB AND SIND BANK
08.2022 - 08.2024
  • Efficiently processed customer transactions at a high-volume bank branch.
  • Resolved customer complaints promptly to maintain a positive client experience.
  • Managed account inquiries and provided tailored assistance for banking needs.
  • Educated customers on banking products and services available at the branch.
  • Assisted in balancing cash drawers and preparing daily transaction reports.
  • Collaborated with team members to enhance customer service delivery standards.

Education

MBA - Finance And Marketing

Delhi Institute of Advanced Studies
08-2022

Bachelor of Commerce -

Bharati College, Delhi University
06-2019

Skills

  • MS Excel
  • MS Power Point
  • Team collaboration methods
  • Leadership
  • Communication

Hobbies and Interests

  • Craft Works
  • Reading Books

Extracurricular Activities

Core team member at Student Technology Forum, Organized cultural events

Languages

  • English
  • Hindi
  • Punjabi

Timeline

Probationary Officer

BANK OF MAHARASHTRA
08.2024 - Current

Customer Service Associate

PUNJAB AND SIND BANK
08.2022 - 08.2024

MBA - Finance And Marketing

Delhi Institute of Advanced Studies

Bachelor of Commerce -

Bharati College, Delhi University
MEHAK BOORA