Mehnaz Jahan
Summary
Certified Scrum Product Owner with 8+ years of experience in the BFSI sector. Specializes in digital transformation, mobile banking applications, and wealth management platforms. Involved in all phases of the SDLC, from requirement analysis to testing, to ensure quality of proposed products and refine backlog for program increment. Proficient in analyzing business processes, delivering cost-effective solutions, and leveraging best-of-breed technologies based on specific requirements. Skilled in consulting practice, preparing functional specifications and business blueprint documents, analyzing gaps, and developing functional test cases. Deep subject matter expertise in lending, digital onboarding, KYC, investment banking, and wealth management.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Business Analyst
Bank of Baroda
10.2019 - Current
- Drafting Business Requirement Documents (BRD) by gathering business requirements & expectations from Subject Matter Experts (SMEs) and planning business processes, identifying risks, performing gap, feasibility & impact analysis
- Grooming the product backlog
- Developing & maintaining requirement traceability matrices (RTM'S)
- Developing user stories & Acceptance criteria by doing effective product backlog refinement
- Preparing documents like Wireframes, Design flow, Power point presentations
- Implemented Agile and Scrum methodologies to efficiently manage digital banking projects
- Collaborated with UX/UI teams to optimize digital banking platforms, resulting in improved customer experiences
- Participating in UATs of various products launches & providing valuable inputs for better product development
- Running & mentoring the team in terms of compliance, training, performance evaluation, coordination and communication and coping efforts to improve the overall process & adhering to best practices
- Rendering sustained services for high ROI, increasing retention level by achieving quality norms and resolving their issues to attain high customer satisfaction
- Led RFI and RFP for HR Connect, drafting documents and evaluating proposals, cutting vendor selection time by 20%
- Managed RFQ evaluations, ensuring cost-effective choices like Oracle for HR implementation
Product Manager
ICICI Bank Ltd
07.2016 - 09.2019
- Responsible for requirement gathering for development of Ongoing Project using various Techniques
- Gathered requirements and performed GAP analysis, market research and Competitor analysis
- Interacts with All stockholders to identify opportunities for improvement in business operations and process
- Prepare requirement documentation to review by the business and technology team
- Working Closely with the development team to review the traceability of ongoing projects and updating to stakeholders
- Responsible & being involved for delivering Quarterly Increments in line with organization goals
Education
PGDB-Post Graduate Diploma - Banking and Finance
Manipal University
07-2016
Bachelor of Engineering - Information Technology
Rajiv Gandhi Proudyogiki Vishwavidyalaya University
06-2015
Skills
- Business Analysis
- Product Owner
- Requirement Gathering
- Retail Banking
- Digital Lending
- Digital Onboarding
- Scrum / BRD
- Documentation
- Agile Methodology
- Process Enhancement
- Requirement Elicitation
- Stakeholder Management
- Vendor Management
- API Integration
- SDLC
- Microsoft Office Suite
- Team collaboration
- Gap analysis
Certification
- Certified Scrum Product Owner (Scrum Alliance)
- Business Analysis Foundations (LinkedIn)
- Introduction to Agile Development and Scrum (Coursera)
- Introduction to SAFe – Simplilearn
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Business Analyst
Bank of Baroda
10.2019 - Current
Product Manager
ICICI Bank Ltd
07.2016 - 09.2019
PGDB-Post Graduate Diploma - Banking and Finance
Manipal University
Bachelor of Engineering - Information Technology
Rajiv Gandhi Proudyogiki Vishwavidyalaya University
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