MEHSAN KASERI

To be associated with a progressive organization that gives scope to enrich and apply my knowledge and refined skills and to be a part of a team that dynamically work towards the growth of the organization. Knowledgeable and dedicated. Carry extensive experience as a customer service professional, well versed with working in digital marketing and in doing businesses with different customers, clients, sellers, providers and IT professionals. Solid team player with outgoing personality, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company's success. Specialized in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

1. Accomplished 100% Quality in Claim analysis for three straight quarters with zero errors (HGS)

2. Achieved 100% Satisfaction scores from surveys for four quarters straight for the fiscal year 2019 with zero dissatisfied customers (Dell)

3. Recognized among top achievers for consistent performance in

meeting and exceeding quality targets & goals.

4. Achieved special recognition on thesis with Coca-Cola Pvt Ltd on job satisfaction of employees in an org. as part of the school internship.

5.Certified top rank holder in state level school and college literary tournaments.

6. Consistently met and exceeded monthly sales targets with efficiency (KP)

Diploma in Computer Applications