MEHUL SHRIMALI
AHMEDABAD,GJ
Reality is nothing but a collective hunch.
Lily Tomlin and Jane Wagner
Work Preference
Work Type
Full TimeLocation Preference
RemoteImportant To Me
Company CulturePersonal development programsHealthcare benefitsCareer advancementSummary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Education
Bachelor of Arts -
07.2020 - 03.2023
Work History
Sales & Event Manager
ECHT Pvt LTD
AHMEDABAD, Gujarat
02.2021 - 09.2025
- Leveraged CRM database to manage customer data, log calls and other activities and generate reporting to deliver actionable insights and develop sales pipeline.
- Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
- Completed daily and weekly sales reporting using assigned tools.
- Qualified leads and set up customer appointments for outside sales team.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Met customer call guidelines for service levels, handle time and productivity.
Back Office
TTEC INDIA
AHMEDABAD, Gujarat
06.2020 - 02.2021
- Developed close working relationships with front office and back office staff.
- Worked with back office to solve trade breaks, position and activity reconciliation exceptions.
- Prepared and proofread outgoing correspondence for office staff.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
Tech Mahindra LTD
Telecalling and Adviser
AHMEDABAD, Gujarat
06.2019 - 05.2020
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Passionate about learning and committed to continual improvement.
- Gained strong leadership skills by managing projects from start to finish.
Skills
Customer relationship management
Interpersonal skills
CRM software
Customer communications
Customer relations
Computer skills
Languages
Hindi
First Language
Gujarati
Elementary (A2)
A2
English
Intermediate (B1)
B1
Overview
3
3
years of post-secondary education
6
6
years of professional experience