MEHUL DHARKAR
VICE PRESIDENT INTERNATIONAL BUSINESS
VADODARA,GUJARAT
Summary
LinkedIn Profile: mehul-dharkar-md-%E2%AD%90- b77ba5107/
Can be head-hunted for: ~ Global Business Analyst for Diamond & Jewelry ERP Customized systems ~ International Business Development Manager/Business Administration (SaaS/PaaS)
~ Client Relationship Management ~ Logistics Operations ~ Business Admin ~ Office Administration/Staff recruiting ~ Online Product Branding ~Product QC ~ Type Approval Licensing/Certification
~ Office Administration ~ Public Relations / Front of House ~ Customer Care ~ Café/Restaurant Operations / Barista
An astute professional with nearly 21 years of extensive experience in General Administration, International Business Development (IT), Client Relationship, Office Administration, Café/Restaurant Operations. Presently associated with Codezee Solutions as Vice President International Business Development, Handling Entire Sales Cycle, Relationship Manager, Product Development & Initial Product Technical Support Proficiency in Administration, Client Relations, making Online Branding, distributions, Type Approvals, Conformity Certifications, Billing, Client’s feed backs, staff recruiting, maintaining client database and entire office Administration. Gained knowledge and expertise in Hotel Management. Rich experience in Online Branding, Type Approvals, Sales, Customer Service, Brewing Coffee, Cafe operations, Front Desk, Business Administration, etc.
Overview
21
21
years of professional experience
4
4
Languages
Work History
Vice President International Business
CODEZEE SOLUTIONS, PVT LTD
Surat
07.2022 - Current
- To design and implement strategic sales and marketing plans, so that the sales goals are achieved at the nearest mark
- To help developer team to design, modify and simplify the product to insert smoothly into the different overseas markets
- To maintain and develop productive relationship with existing as well as potential clients To be responsible for the overall management, assessment, and development of various departments in order to achieve the profit and volume objectives To lead, train, and coach the employees of the organization and ensure that they completely understand the mission and vision of the organization especially business
- Development, SEO/SMO and developers team To motivate the coworkers, subordinates, and other staff members to give maximum output and ensure cooperation within all areas and divisions of the company To identify new market segments and assess operational problems or issues to stay ahead in the competitive market Establish and execute business development strategies and coordinate all activities to achieve financial objectives of each Business Unit Develop a sales organization by acquiring new talent Establish detailed sales processes and metrics
- Embody and represent company’s brand
- To the market Identify customers, target markets and have a lead generation process Capture market trends, customer strategic evolution, Develop value proposition and go to market strategy Directly engage with customers promoting products and services Collaborate with Product Managers in support of marketing activities such as collateral material development, trade show selection, and product promotion campaigns Lead trade show activities Perform presentations to customers Quantify and qualify business development opportunities, win strategies, recommend pricing strategy Be the ultimate representative to each customer account and provide leadership to
- Company’s functional areas; QA, Product Management, Engineering To attend the clients whenever required
- Understand customer profiles, needs and business models Perform sales and margin projections
- International Business Development / Client Relations / Technical Supports – HotSoft BVBA, based in Belgium (Worked with their Global Support Center SHAURAL INFOTECH
International Business Development Manager
HOTSOFT BV
Vadodara, Gujarat
04.2018 - 06.2022
- Global BDM, Client Relationships and Technical Support Manager with BELGIUM based Diamond IT firm, they have Global support center in Vadodara, Gujarat with the name of SHAURAL INFOTECH PVT LTD (Reporting office) (www.diamtrade.com)
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
Freelancer, Senior Loan Advisor
Ameria2030 USA Inc
11.2016 - 03.2018
- US based Financial Management Company
Business Development Manager
Vsun Mobile VSUN COMMUNICATION PTE LTD
Dubai, Dubai
05.2014 - 10.2016
- Responsible for Business Administration in GCC, Africa & Asia regions & online sales over E- Commerce business for Vsun brand
- Develops initiates, maintains, and revises policies and procedures for the general operation of the Compliance Quality Check Programs and its related activities to maintain legal, ethical andproper brand image
- Acted as an independent observer and evaluation body to ensure that compliance issues/concerns within the related government authorities are being appropriately evaluated and resolved timely to launch various products in market Monitors the performance of the Conformity Programs and relates activities on a continuing basis, taking appropriate to improve its effectiveness
- Responsible for International Business over online selling as well as for distributors in UAE &
- GCCCountries
- Participated in GITEX Technology Week 2014 & Abu Dhabi Electronic Shoppers as a brand associate for Vsun Mobile Phone
- Type Approvals & Conformity Certifications with/for Various Telecommunication Regulatory
- Authorities to legalized selling equipment in U.A.E, OMAN, QATAR, SAUDI ARABIA, KUWAIT, EGYPT & NIGERIA
- R&D over the android & featured phones in the wholesale/retail market of MENA regions.
Public Relation Manager
STERLING FITNESS & WELLNESS PTE LTD
Vadodara, Gujarat
09.2007 - 04.2014
- Was responsible for all clients’ data, overall sale outs, register
- Them, letting know them the offers & benefits of health and fitness
- Reporting to company’s M.D on daily basis, making business Strategies and P&L control, responsible for putting up new events with the monthly budget of 15 lakhs INR and regular follow ups with the members and associates business partners in the mall
- Always ready to accept challenges and keep to achieve sales targets given by the sales team, most of the time achieved sales target and always celebrated among the team members, to train
- Team members to make more sales by offering lucrative schemes and options between them, also to maintain all the records of sales and business administrations.
Sr. Customer Care Executive
LIONTEL INFO-SOLUTION PTE LTD
Vadodara, Gujarat
02.2007 - 08.2007
- Working with UK based Captive out-bound Call Centre in Vadodara, Guj INDIA
- Managing Calls to entire United Kingdom and selling them mortgage loans as per UK T&C
- Achieving Sales target on weekly basis.
- Enhanced customer satisfaction by promptly addressing concerns and resolving issues.
- Streamlined customer service processes for increased efficiency and effectiveness.
Cafe Operations
CAFE COFFEE DAY - A DIVISION OF ABCTCL
Vadodara, Gujarat
04.2003 - 01.2007
- Make sure to open and close the cafe on time, to maintain each and every machinery safe, cleaning and hygiene of the cafe, budgeting and ordering required stuff
- Keep each and every employee’s record like joining date, upcoming training schedules and their attendance
- To give training to new team member like how to prepare coffees, service to the customers, behavior skills to the customers as well as to the colleagues
- To follow FIFO systems in every section, preparing world class hot and cold beverages experience, billing on the counter, handling cash and to be deposit in the bank on regular basis
- Awarded for “outstanding performance” from Cafe Coffee Day
- Dealing with esteemed customers, serving them the best delightful service, making them comfortable and creating friendly environment, offer discount for regular customers when needed
- Taking feedbacks and queries from every customer who walk in to the cafe, always greet them, give smile to them, always suggest the customers to choose right option from the menu for them and always describe them all the varieties of every mentioned stuff in the menu briefly
- To call the customers on their birthdays and anniversary to wish them, and asks them to spend sometime in the cafe for celebration
- Working on supplier statement and preparing weekly petty cash and Fund Flow Statement
- Managing Cash & bank Voucher, Posting, Invoicing, Bank Reconciliation & Payment, etc
- To send valuable feedbacks and queries to the Head Office for upgrading ourselves, making sales reports every day and to be send to Regional Head, attendance of every team member and always encourage them for their good service and enthusiasm.
Education
Diploma in HOTEL MANAGEMENT - Hotel Management
International Distance Education Academy
July 2012
undefined
Feb 2006
H.S.C - undefined
Gujarat Higher Secondary Education Board
March 2003
S.S.C - undefined
Gujarat Secondary Education Board
March 2001
Skills
- Well verse with:
- Excellent communication and presentation skills Fluency in English
- Ability to learn accounting and trading software package & good MS Office skills
- Ability to handle entire coffee/restaurant operations with the 60 visitor’s capacity
- Multi-tasking, prioritizes, and manages time effectively
- Passion for exploring new opportunities
- IT Skills:
- MS Office Tools 2007, 2013, 2016
- Various Remote Access Tools like RDC, Anydesk, and Team Viewer
- Windows 2007-08, 2010, 2011
- Good hands with different ERP, E-commerce, and Auction Portals & CRM systems
- ACADEMIC CREDENTIALS
- PERSONAL DOSSIER
- Nationality : India
- Gender : Male
- DOB : July 1982
- Language Known : ENGLISH, HINDI, GUJARATI, MARATHI (All fluent with Reading
- Writing, Speaking)
- Passport Details : W9169118 (Ahmadabad – India) Expires on 9 JAN 2033
- Experienced Global Business Development, Business Administrator, Client Relationship
- Expert, witha demonstrated history of working in the IT for specifically in the US, Europe
- Japan, Israel, Hong Kong, GCC & APAC regions, Hospitality, Public Relations in
- Communication industry Skilled in Customer service, Sales, Retail, Type Approval & Hotel
- Management
Timeline
Vice President International Business
CODEZEE SOLUTIONS, PVT LTD
07.2022 - Current
International Business Development Manager
HOTSOFT BV
04.2018 - 06.2022
Freelancer, Senior Loan Advisor
Ameria2030 USA Inc
11.2016 - 03.2018
Business Development Manager
Vsun Mobile VSUN COMMUNICATION PTE LTD
05.2014 - 10.2016
Public Relation Manager
STERLING FITNESS & WELLNESS PTE LTD
09.2007 - 04.2014
Sr. Customer Care Executive
LIONTEL INFO-SOLUTION PTE LTD
02.2007 - 08.2007
Cafe Operations
CAFE COFFEE DAY - A DIVISION OF ABCTCL
04.2003 - 01.2007
Diploma in HOTEL MANAGEMENT - Hotel Management
International Distance Education Academy
H.S.C - undefined
Gujarat Higher Secondary Education Board
S.S.C - undefined
Gujarat Secondary Education Board
Work Preference
Work Type
Full TimeLocation Preference
RemoteOn-SiteHybridImportant To Me
Company CultureWork-life balancePaid sick leaveHealthcare benefitsFlexible work hours401k matchWork from home optionWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Similar Profiles
Jissin AntonyJissin Antony
Assistant Manager - Financial Shared Services at Thinksynq Solutions Pvt Ltd (Outsourced to Servion Global Solutions Pvt Ltd)Assistant Manager - Financial Shared Services at Thinksynq Solutions Pvt Ltd (Outsourced to Servion Global Solutions Pvt Ltd)
Hari Prasad PoovalingamHari Prasad Poovalingam
Quality Analyst at Nthrive Global Solutions Pvt. Ltd (Formerly E4E Business Solutions Pvt. Ltd)Quality Analyst at Nthrive Global Solutions Pvt. Ltd (Formerly E4E Business Solutions Pvt. Ltd)
Elizebeth GhilbertElizebeth Ghilbert
Sr Software Engineer at P Square Toll Solutions India Pvt Ltd / Seeroo IT Solutions (P Square Solutions LLC – Contractor)Sr Software Engineer at P Square Toll Solutions India Pvt Ltd / Seeroo IT Solutions (P Square Solutions LLC – Contractor)
Minalba Indrasingh JadejaMinalba Indrasingh Jadeja
Teacher at Baroda High SchoolTeacher at Baroda High School
Krishnaprakash BhattKrishnaprakash Bhatt
Manager – Welding & Metallurgy at Larsen & Toubro Limited – Vadodara Heavy Engineering WorksManager – Welding & Metallurgy at Larsen & Toubro Limited – Vadodara Heavy Engineering Works