Mehul Patel
Mumbai
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
14
14
years of professional experience
Work History
Depot Manager
Euro-Mega Atl Nig Ltd
Onitsha
2022.05 - 2023.12
- Managed daily operations of the depot, including personnel management, scheduling and inventory control.
- Supervised staff to ensure compliance with safety regulations and customer service standards.
- Developed and implemented procedures for efficient workflow in all areas of the depot.
- Conducted regular staff meetings to review performance, discuss new policies and procedures, and address employee concerns.
- Coordinated loading and unloading activities at the depot by monitoring freight movement, assigning tasks to dock workers, and verifying accuracy of paperwork.
- Ensured compliance with federal regulations related to hazardous materials transportation via railcar or trucking services.
- Drafted monthly reports on customer issues resolution status along with other operational metrics such as time spent per shipment delivery or pick up process.
Store Manager
Redtag Nig Ltd
Lagos
2019.11 - 2022.04
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Organized promotional events to increase product awareness.
- Implemented efficient systems for tracking stock movement.
- Performed regular price checks to ensure competitive pricing.
- Planned special promotions or discounts based on market trends.
- Managed inventory tracking and physical inventory counts to minimize loss.
Store Manager
Maple Tech
Mumbai
2019.04 - 2019.10
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Organized promotional events to increase product awareness.
- Resolved customer complaints in a timely manner.
Store Manager
The Taj Treasure
Mumbai
2015.04 - 2018.12
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Implemented efficient systems for tracking stock movement.
- Created weekly work schedules for store personnel.
- Assessed operational efficiency of the store's departments.
- Prepared monthly reports on sales figures, expenses, profits.
- Planned special promotions or discounts based on market trends.
Asst Store Manager
Major Brand india Pvt Ltd
Mumbai
2014.07 - 2015.03
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
Sales Associate
Paris Group
Dubai
2010.05 - 2013.10
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Conducted inventories on a regular basis to track stock levels.
Education
MBA - Sales And Marketing Education
Alagappa University
Mumbai2012-02
Skills
- Warehouse Operations
- Stock control
- Staff Training and Development
- Business Development
- Cost Control
- Goal Setting
- Excellent Communication
Languages
English
First Language
English
Proficient (C2)
C2
Timeline
Depot Manager
Euro-Mega Atl Nig Ltd
2022.05 - 2023.12
Store Manager
Redtag Nig Ltd
2019.11 - 2022.04
Store Manager
Maple Tech
2019.04 - 2019.10
Store Manager
The Taj Treasure
2015.04 - 2018.12
Asst Store Manager
Major Brand india Pvt Ltd
2014.07 - 2015.03
Sales Associate
Paris Group
2010.05 - 2013.10
MBA - Sales And Marketing Education
Alagappa University
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