Mehul Shah
ACCOUNTING
MUMBAI
Summary
Dynamic Account Manager with a proven track record at Aim Gold Hospitality LLP, excelling in client retention strategies and account performance analysis. Skilled in fostering collaborative teamwork and enhancing service delivery through effective relationship management. Successfully trained junior managers, contributing to a high-performing team culture and improved operational efficiency.
Overview
11
11
years of professional experience
3
3
Languages
Work History
Account Manager
Aim Gold Hospitality LLP
11.2020 - Current
- Managed client accounts effectively, ensuring timely communication and service delivery, resulting in increased client retention rates.
- Collaborated with cross-functional teams to streamline account management processes, resulting in improved operational efficiency.
- Analyzed account performance metrics, identifying trends and areas for improvement to optimize service offerings.
- Trained junior account managers in best practices and industry standards, fostering a high-performing team culture.
Accounts Manager
Hi Life Premises Co-op Society Ltd
08.2014 - Current
- Conducted regular account reviews, addressing customer feedback to enhance service delivery and strengthen partnerships.
- Executed contract negotiations with clients, ensuring favorable terms while maintaining strong client relationships.
Education
B.COM - COMMERCE
L S RAHEJA COLLEGE OF ARTS & COMMERCE
Mumbai, India 04.2001 -
Skills
Account portfolio oversight
Timeline
Account Manager
Aim Gold Hospitality LLP
11.2020 - Current
Accounts Manager
Hi Life Premises Co-op Society Ltd
08.2014 - Current
B.COM - COMMERCE
L S RAHEJA COLLEGE OF ARTS & COMMERCE
04.2001 -