Mehul Singh
Desired Profile: Analyst/Quality/Operations Total Work Experience:2 Years
KOLKATA,West Bengal
Summary
Demonstrated success in supervising, motivating and mentoring team members to achieve demanding operational objectives under tight deadlines. Experienced Analyst, broad strategic thinker, analytical problem-solver and communication facilitator with solid business acumen and understanding of best practices in ,setting business process analysis, design and optimization. Proven skills in overseeing, inspiring and coaching associates to accomplish challenging targets in fast-paced environments. Fluent in English and Hindi
Overview
2
2
years of professional experience
6
6
years of post-secondary education
Work History
Research Analyst
Amazon Seller Service Pvt Ltd
Gurugram, Haryana
09.2021 - Current
- Handling quality operations of fulfillment centers by managing a team of 30 Auditor
- Controlling Defects through RCA, deep dive with large sets of Data
- Preparing weekly reports on quality metrics using data centric tools like SQl, Excel, etc
- Working with various other stake holders of Operations on quality metrics.
ML Data Associate
Amazon Development Center
Hyderabad, Telangana
07.2020 - 09.2021
- Worked with The Process- AVOC, an initiative which partners with the Amazon Robotics team to remotely handle exceptions in the Amazon Robotic Fulfillment Centers in North America.
- Responsibilities include Managing Performance Metric on the parameters: Quality, Response Time, Adherence to Production Hours,
Reporting the anomalies in the data received by the associates. - Facilitate reporting and communicating business trends to leadership.
- Navigate and interpret the data with excel spreadsheets.
Education
Bachelor of Computer Applications - Computer Science
Maulana Abul Kalam Azad University of Technology
Kolkata 08.2016 - 07.2019
Intermediate - Science Education
ISC
Kolkata 06.2013 - 06.2015
X Standard - IGCSE(Science)
University of Cambridge(IGCSE)
Kolkata 03.2012 - 02.2013
Skills
Data Mining
Timeline
Research Analyst
Amazon Seller Service Pvt Ltd
09.2021 - Current
ML Data Associate
Amazon Development Center
07.2020 - 09.2021
Bachelor of Computer Applications - Computer Science
Maulana Abul Kalam Azad University of Technology
08.2016 - 07.2019
Intermediate - Science Education
ISC
06.2013 - 06.2015
X Standard - IGCSE(Science)
University of Cambridge(IGCSE)
03.2012 - 02.2013
Technical Skills
* PHP
* HTML
* C
* Database Management(SQL)
* MS Office
Certifications
* Introduction to Data Analytics by IBM(2021)
* Learning Data Analytics by National Association of State Board of Accountancy(NASBA) (2021)
* Data Fluency: Exploring and Describing Data(2021)
Hobbies
* Solo Travelling to different Places
* Listening to Economics Debates
* Reading Leader's Biography
Technical Skills
- PHP
- HTML
- C
- Database Management(SQL)
- MS Office
Hobbies
- Solo Travelling to different Places
- Listening to Economics Debates
- Reading Leader's Biography
Certifications
- Introduction to Data Analytics by IBM(2021)
- Learning Data Analytics by National Association of State Board of Accountancy(NASBA) (2021)
- Data Fluency: Exploring and Describing Data(2021)
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