WMS- Product Management
MEHUL SINGHAL
Product Manager
Delhi
Summary
Client Executive eager to maximize sales success and drive business growth. Relationship-builder and conflict-manager with strong communication and organizational abilities. Knowledgeable about sales, operations and personnel management.
Successful at stepping into diverse positions and making immediate positive contributions JOB RELATED SKILLS Enthusiasm to promote and drive the implementation of projects with rational thinking, decision making, planning, and organizing.
Proficiency in Sales, operations, customer and negotiation, budget creation and management, project scheduling and reporting skills Demonstrated ability to efficiently manage multiple projects, meet deadlines and satisfy the needs of the organization.
Problem-solving abilities thorough understanding of plans and specifications with field experience.
Creative Business Development Manager with impressive track record of improving sales and growing company customer base. Innovative program management, strategic planning and team leadership skills. Successful team builder with exceptional communication abilities.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
Business Development Manager
Pickrr Technologies Pvt Ltd
08.2021 - Current
- Business Intelligence
- Closely working with the IIT & IIM Graduates to make the Fulfillment service a seamless experience for our sellers
- Formulation of unique Warehousing solutions to unique individual e-commerce seller requirements (B2B & B2C sellers)
- Giving our sellers the maximized output with Pre-Set SLAs
- Service quality enhancement- identifying and creating solutions for gaps in FC service
- Establishing process flow- Customer onboarding, Customer Success, Customer nurturing, relationship management & Client retention
- Assisting e-commerce sellers with the GST compliances for 3P warehousing and FC
- Market research to analyze market potential, scout opportunities for market expansion and reach of Pickrr Warehousing FC network
- Upscaling live sellers from single to multiple FCs
- Upscaling live sellers from single to multiple marketplace FC management
- Key Account Management- SKU & Zone performance analysis for live clients
- Courier performance analysis of SLA in Pickrr FC pick up hubs
- Product category wise Zone demand analysis and performance
- WMS account management with real-time solutions.
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets
Senior Manager
Zomato Pvt Ltd
New Delhi
06.2020 - 08.2021
- Accomplishing special objectives and projects according to the requests from the head of department
- Providing training to the admin support team on new processes and ensuring commitment towards quality control and customer satisfaction
- Established and directed successful deployment programs in Delhi NCR on-site and over regular telephonic conversations
- Maintaining relationships with the managers for smooth operational activities
- This includes payments, reservations and in dining queries by the client
- Acted as a single point of contact for any queries and questions towards the premium programmes provided to the clients
- Promoted team productivity by keeping supplies organized and well-stocked
- This includes QR scanners, table tops and tent cards.
- Managed inventory, production, workflow and distribution, analyzing each stage of product life cycle and recommending improvements to streamline processes.
Business Development Manager
PK Timber Pvt Ltd, PK
02.2019 - 04.2020
- Timber Pvt Ltd is a leading timber import, trading and processing company
- The company has its office in Gujrat and Delhi
- Responsible to receive the products from customs towards the allotted warehouse
- Acted as a client relationship manager to specific clients, catering to their order needs and taking care of the grievances, if any
- Marinating the records of the inventory in various warehouse
- Documenting the inwards and outward transaction of the inventory
- Providing an end-to-end solution to the client post sales.
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
Business Development Manager
Jaycee Steels Pvt Ltd
08.2017 - 01.2019
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue
- Analysed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases
- Maintained records related to sales, returns and inventory availability.
Education
Bachelor of Commerce - Commerce
Delhi University
New Delhi, DL 04.2013 - 05.2016
12th -
CBSE GD Salwan Public School
New Delhi 04.2012 - 03.2013
10th -
CBSE GD Salwan Public School
Delhi, DL 04.2010 - 03.2011
Skills
Sales expertise
Software
Timeline
Business Development Manager
Pickrr Technologies Pvt Ltd
08.2021 - Current
Senior Manager
Zomato Pvt Ltd
06.2020 - 08.2021
Business Development Manager
PK Timber Pvt Ltd, PK
02.2019 - 04.2020
Business Development Manager
Jaycee Steels Pvt Ltd
08.2017 - 01.2019
Bachelor of Commerce - Commerce
Delhi University
04.2013 - 05.2016
12th -
CBSE GD Salwan Public School
04.2012 - 03.2013
10th -
CBSE GD Salwan Public School
04.2010 - 03.2011
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