Mehul Takke

eClinicalWorks

Mumbai

04.2022 - Current

Managed configuration, installation and troubleshooting of applications and software for clients.
Implemented and managed SQL databases for various projects, ensuring optimal performance and data integrity.
Collaborated with cross-functional teams to gather requirements and design database solutions tailored to specific project needs
Developed and maintained SQL queries for data extraction, transformation, and loading.
Conducted performance tuning and optimization of SQL queries to enhance database efficiency and responsiveness
Reviewed project scope ahead of installation to understand customer expectations and important details.
Identified issues and made potential solution recommendations as problems developed, enabling quick project modifications.
Provided technical assistance to internal teams during the development of system configurations.
Developed and documented implementation plans for new software systems.
Tested various scenarios to ensure accuracy of data entry into the system.
Focused solutions on industry-specific workflow, client base and protocols, tailoring to client needs.
Verified that every client received highest level of support, assistance and professionalism to uphold company's commitment to service.
Educated clients by explaining all technology issues in terminology that was simple to understand.
Enhanced internal and external customer satisfaction ratings by researching, troubleshooting and resolving escalated issues efficiently.