Mehzabeen Ali
Ex- Flight Attendant
Darbhanga
Summary
Energetic and multilingual Flight Attendant with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude. Accomplished Flight Attendant offering over 4.9 years in domestic and international airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work History
Flight Attendant
TATA SIA Airlines Vistara
New Delhi
06.2022 - 02.2023
- Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
- Answered passenger questions and provided solutions to issues arising during flights.
- Resolved passenger conflicts and medical emergencies during flights.
- Used excellent customer service skills in addressing passengers' needs.
- Collaborated with flight crew to maximize smooth and safe flights.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
Post Content Writer LCA Crew 06/2020 - 08/2020,
LCA Crew
Hyderabad
06.2020 - 08.2020
Updated their Instagram posts to gain attention of the public and increase their followers. Wrote content and engaged with the public platform.
Education
Post Graduate Diploma - TESOL
Asian College of Teachers
New Delhi 03.2023 - Current
Master of Arts - English
IGNOU
New Delhi 06.2018 - 12.2020
Bachelor of Arts - English Literature, Psychology & Journalism
Loyola Academy Degree & PG College
Hyderabad 06.2015 - 05.2018
Skills
Emergency Response
Additional Information
English- Excellent
Hindi- Native
Urdu- Native
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Post Graduate Diploma - TESOL
Asian College of Teachers
03.2023 - Current
Flight Attendant
TATA SIA Airlines Vistara
06.2022 - 02.2023
Post Content Writer LCA Crew 06/2020 - 08/2020,
LCA Crew
06.2020 - 08.2020
Master of Arts - English
IGNOU
06.2018 - 12.2020
Bachelor of Arts - English Literature, Psychology & Journalism
Loyola Academy Degree & PG College
06.2015 - 05.2018
Custom
The Department came together to showcase their skills and highlight their calibre which was then used in inter- department competition.
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