Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Melanie Fields

Lake Station

Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

15
15
years of professional experience
1
1
Certification
1
1
Language

Work History

Medical Assistant

Pain Control Associates
07.2023 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.

Customer Service

HMS Host International
11.2008 - 05.2023
  • Handled calls promptly and with courteous professionalism.
  • Maintained working knowledge of products, accounts, representatives, tools and systems.
  • Processed orders, service requests and applied information to customers.
  • Completed call documentation while speaking with customers.
  • Developed technical and mechanical proficiency to assist customers and field staff with service issues.
  • Navigated multiple computer systems expertly to handle customers' sales and service needs.

Education

MA - Medical Assistant

Penn Foster College
08.2023

Skills

Medical Office Experience

Epic

Availity/Claims

Medical Records

Organizational Skills

Vital Signs

EMR systems


Certification

Health Care AED/CPR

CPR Infant, Child,Adult

BLS/CPR Infant, Child,Adult

April 2023 to April 2025ServSafe Alcohol

ServSafe Alcohol

June 2021 to June 2024Food Handler Certification

Food Handler Certification

June 2021 to June 2023

Languages

Spanish
Full Professional

Timeline

Medical Assistant

Pain Control Associates
07.2023 - Current

Customer Service

HMS Host International
11.2008 - 05.2023

MA - Medical Assistant

Penn Foster College
Melanie Fields