MELINDA KHARUMNUID NONGRUM

• Utilized advanced technology systems to streamline record-keeping and prescription management tasks.
• Trained and mentored staff members, resulting in improved performance and a cohesive team environment.
• Improved employee retention rates by creating a supportive work environment that encouraged professional development.
• Reduced medication errors by enforcing strict adherence to guidelines when dispensing prescriptions.
• Increased repeat business from satisfied customers through attentive service delivery.
• Streamlined pharmacy operations for increased efficiency and improved service quality.
• Collaborated with healthcare providers to develop comprehensive treatment plans tailored to individual patient needs.
• Promoted health literacy among patients through educational materials and one-on-one consultations about medications or health conditions.
• Evaluated employee performance regularly, offering constructive feedback and guidance for improvement opportunities.
• Trained and guided team members to maintain high productivity and performance metrics.

Contributed to team efforts in organizing and implementing protocols to achieve NABH accreditation, ensuring compliance with quality and safety standards.

Demonstrated resilience and commitment during the COVID-19 pandemic by ensuring a safe and efficient workflow, maintaining uninterrupted pharmacy services, and addressing patient needs in a high-pressure environment

• Fostered effective teamwork among healthcare staff.
• Confirmed accuracy of doctor orders.
• Monitored compliance with established procedures.
• Coordinated procurement of medicinal products for healthcare facility.
• Streamlined pharmacy operations by implementing efficient workflow strategies and inventory control measures.

• Developed effective relationships with physicians, nurses, and other healthcare professionals to ensure optimal communication and collaboration in patient care.
• Verified safety and accuracy of physician orders.
• Maintained strict compliance with relevant laws, regulations, policies, and procedures related to hospital pharmacy practice.
• Dispensed and procured medicinal products and supplies used in hospital.