Melissa Andrews
Alexandria
Summary
Hard working and reliable service industry worker with strong background in working cash registers, operating a point of sale system, stocking merchandise and keeping areas clean and neat. Operates well in a team oriented environment. Excellent communication, organizational and multitasking abilities. Service oriented team member able to manage highly accurate cash registers, can adapt easily to new processes and procedures and is highly flexible in scheduling.
Professional caregiver with solid experience providing compassionate and efficient in-home support. Skilled in personal care, and patient mobility, ensuring optimal comfort and safety. Strong collaborator, adaptable to changing needs, and consistently reliable in delivering high-quality care.
Overview
10
10
years of professional experience
Work History
Home Health Aide
Angels to Your Door
01.2023 - 08.2025
- Assisted patients with daily living activities, ensuring comfort and safety.
- Educated patients and families on health management strategies and resources.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
- Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
- Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
Home Health Aide
KMG Unlimited
04.2022 - 07.2023
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted disabled clients to support independence and well-being.
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
- Provided transportation and appointments management.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Implemented therapeutic interventions as directed by healthcare providers, improving patient comfort and mobility.
- Educated family members on proper caregiving techniques in order to provide seamless continuity of care between shifts or visits.
- Utilized effective communication skills when interacting with diverse populations including non-English speakers or individuals with cognitive impairments.
- Monitored changes in clients' conditions to report concerns to supervisor.
- Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
- Provided direct personal care and administrative services to clients.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
- Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
Morning Food Prep
Speedway Gas Station
08.2020 - 04.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Cashier
Save On Liquor
01.2020 - 06.2020
- Processed all sales transactions accurately and promptly to prevent long customer wait times
- Properly verified customer relations identification for alcohol and tobacco sales
- Helped customers find specific products answered questions and offered product advice
- Assisted with end of day counts and securing funds to prevent loss or theft
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
- Answered incoming telephone calls to provide information about products, services, store hours and promotions
- Completed daily recovery tasks to keep store clean and shelves and coolers stocked while also rotating product
Seasonal sales associate
Petsmart
10.2019 - 01.2020
- Maintained high productivity by efficiently processing cash, credit and debit purchases for customers
- Assisted with purchases, locating items and signing up for rewards program
- Promoted specific item options to drive sales and achieve add-on purchases
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage
Server
Bob Evans
07.2016 - 12.2018
- Explained menu options to guests, offered suggestions and took orders for food and beverages
- Operated POS terminals to input orders, split bills and calculate totals
- Restocked non perishable food items, condiments and napkins to keep pantry well supplied
- Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships
- Circulated assigned area to assess and address customer needs; effectively prioritizing tasks during peak hours
- Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations
Cook
John’s Diner
06.2015 - 06.2016
- Modified standard recipes to account for ingredient issues or customer requests, including food allergies
- Maintained consistent quality and high accuracy when preparing identical dishes everyday
- Applied safe food handling and optimal cleaning strategies to protect guests from food borne illness and maintain proper sanitation
- Replenished food items from inventory and rotated ingredients to use oldest products first
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures
Education
undefined
Harrison College
Indianapolis, IN03.2016
psychology and communication
Ivy tech community college
Lafayette, IN05.1997
High School diploma - undefined
Anderson High School
Anderson, IN05.1995
Skills
- Payment processing
- Customer assistance
- Cash handling
- Food safety understanding
- High volume dining
- Effective customer upselling
- Service prioritizing
- POS systems
- Housekeeping
- First aid and safety
- Mobility support
- Documentation
- Interpersonal communication
- Schedule management
- State Driver's license
Timeline
Home Health Aide
Angels to Your Door
01.2023 - 08.2025
Home Health Aide
KMG Unlimited
04.2022 - 07.2023
Morning Food Prep
Speedway Gas Station
08.2020 - 04.2022
Cashier
Save On Liquor
01.2020 - 06.2020
Seasonal sales associate
Petsmart
10.2019 - 01.2020
Server
Bob Evans
07.2016 - 12.2018
Cook
John’s Diner
06.2015 - 06.2016
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Harrison College
psychology and communication
Ivy tech community college
High School diploma - undefined
Anderson High School
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