Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Melissa Dixon

South Bend ,IN

Summary

Food safety professional with comprehensive background in maintaining rigorous safety standards and implementing effective safety protocols. Known for collaborative efforts and focus on achieving reliable outcomes, adaptable to changing needs. Proven skills in hazard analysis and regulatory compliance, recognized for reliability.


Overview

15
15
years of professional experience
1
1
Certification

Work History

Food Safety Manager

Raydia Food Group
08.2024 - Current
  • Increased employee awareness on food safety practices by conducting regular training sessions.
  • Managed vendor relationships effectively, evaluating their performance based on predefined criteria related to food safety standards.
  • Reduced foodborne illness incidents through thorough investigation of consumer complaints and prompt corrective actions.
  • Increased company-wide commitment to food safety culture by fostering an environment that prioritized open dialogue around improvements and challenges faced in this area.
  • Cultivated and maintained customer-focused mindset that acknowledged importance and value of food safety for customers.
  • Identified non-conforming food products and led decision-making process for disposition based on risk to food safety and quality.
  • Adapted to shifting priorities and aligned food safety activities to meet organizational goals.
  • Conducted root cause analysis for any identified non-conformance events, leading to effective implementation of preventive action plans in future operations.
  • Maintained up-to-date knowledge on food safety regulations and best practices, ensuring continuous compliance within the organization.
  • Provided timely updates on key performance indicators related to food safety, enabling data-driven decision-making within the organization.

Manufacturing Production Supervisor

Abbott Nutrition
11.2022 - 08.2024
  • Resolved issues quickly to maintain productivity goals.
  • Established clear priorities and production quality standards.
  • Set and enforced performance-oriented production approach, significantly increasing worker output and reducing safety incidents.
  • Evaluated team member performance regularly to identify and resolve productivity concerns.
  • Boosted employee morale by fostering a positive work environment, recognizing exceptional performance, and addressing concerns in a timely manner.
  • Ensured product quality by closely monitoring production processes, conducting regular inspections, and addressing any issues promptly.
  • Improved production efficiency by implementing lean manufacturing processes and reducing waste in the workplace.

Manufacturing Production Supervisor

Bimbo Bakeries
02.2022 - 10.2022
  • Resolved issues quickly to maintain productivity goals.
  • Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
  • Established clear priorities and production quality standards.
  • Managed multiple lines of production associates, overseeing productive production processes and meeting all deadlines.
  • Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
  • Consistently met or exceeded production targets while maintaining strict quality standards, resulting in increased customer satisfaction.
  • Managed internal operational standards and productivity targets.
  • Maintained accurate documentation of production data, enabling informed decision-making for process improvements.

Quality Manager

Egg Innovations
09.2016 - 02.2022
  • Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
  • Managed and archived quality documentation and participated in internal and external quality audits.
  • Facilitated cross-functional team collaboration, ensuring seamless communication between departments regarding quality matters.
  • Conducted thorough audits to ensure adherence to industry standards and regulatory requirements, maintaining compliance consistently.
  • Evaluated quality problems and performed assessments to identify and resolve issues.
  • Provided training to employees on best practices in quality management, fostering a culture of excellence within the organization.
  • Improved quality processes for increased efficiency and effectiveness.
  • Coordinated and oversaw periodic audits to evaluate product quality and safety and address non-conformances.
  • Increased customer satisfaction through adherence to quality standards and customer requirements.
  • Led continuous improvement initiatives by actively seeking opportunities for process optimization and cost reduction.
  • Increased efficiency of the QMS by regularly reviewing procedures and making updates based on changing business needs or industry advancements.
  • Drove process standardization by creating and implementing SOPs, resulting in increased efficiency and reduced deviations.

Quality Manager

Gary Poppins
10.2010 - 09.2016
  • Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
  • Managed and archived quality documentation and participated in internal and external quality audits.
  • Facilitated cross-functional team collaboration, ensuring seamless communication between departments regarding quality matters.
  • Conducted thorough audits to ensure adherence to industry standards and regulatory requirements, maintaining compliance consistently.
  • Evaluated quality problems and performed assessments to identify and resolve issues.
  • Updated quality control standards, methods, and procedures to meet compliance requirements.
  • Provided training to employees on best practices in quality management, fostering a culture of excellence within the organization.
  • Enhanced customer satisfaction by monitoring and addressing customer complaints promptly and efficiently.
  • Inspected inbound and outbound products for compliance with established industry standards, company policies, and procedures.
  • Sorted product and provided expertise on non-conforming product requirements.

Education

Bachelor of Science -

IUSB
South Bend, IN

Skills

  • Quick learner
  • Detail-orientated
  • Schedule management
  • Relationship building and management
  • Strong leader

Certification

  • SQF Practitioner
  • HACCP Certified
  • PCQI Certified


Timeline

Food Safety Manager

Raydia Food Group
08.2024 - Current

Manufacturing Production Supervisor

Abbott Nutrition
11.2022 - 08.2024

Manufacturing Production Supervisor

Bimbo Bakeries
02.2022 - 10.2022

Quality Manager

Egg Innovations
09.2016 - 02.2022

Quality Manager

Gary Poppins
10.2010 - 09.2016

Bachelor of Science -

IUSB

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Melissa Dixon