- I have a passion for photography and editing photos
- Backpacking and Hiking
- Road Trips
Melissa Monk
Lake Village
Summary
Adept at enhancing customer experiences and streamlining operations, my tenure at Gleaners of Southlake County showcased my ability to excel in customer service and data entry. Leveraging patience, empathy, and technical skills, I significantly contributed to maintaining high cleanliness standards and efficiency, embodying a reliable team player with a knack for improving service delivery.
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Overview
11
11
years of professional experience
Work History
Retail Worker
Gleaners of Southlake County
07.2014 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Improved overall efficiency through proactive restocking of product shelves during low-traffic periods.
- Maintained tidy and organized store environment to comply with cleanliness standards.
Education
Associate of Science - Medical Assistant
Kaplan College
Merrillville, IN06-2010
Skills
- Customer service
- Patience and empathy
- Customer assistance
- Reliability and punctuality
- Medical terminology knowledge
- Data entry
- Reliable team player
- Procedure assistance
- Specimens collection and processing
- Patient assessments
Interests
Timeline
Retail Worker
Gleaners of Southlake County
07.2014 - Current
Associate of Science - Medical Assistant
Kaplan College
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