Melissa Spangler
Anderson
Summary
Dedicated Home Health Aide skilled in supporting clients with professional communication and superior organization skills. Advanced knowledge of clerical functions, project support, schedule management and customer service. Quick learner accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management.
Overview
2
2
years of post-secondary education
8
8
years of professional experience
Work History
Home Health Aide
Angels to your door
Indianapolis
12.2022 - 08.2025
- Assisted clients with daily living activities and mobility support.
- Provided personal care assistance to clients in their homes.
- Monitored client health and reported changes to healthcare professionals.
- Helped client with medication self-administration.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Documented client progress and care details in accurate reports.
- Recorded daily notes about client conditions, treatments provided and progress made.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
Food Preparation Worker
Speedway Gas Station
Anderson
08.2020 - 04.2022
- Prepared and cooked food items according to recipes, menus and supervisor's instructions.
- Prepared and assembled food items according to standardized recipes.
- Maintained cleanliness and organization of food preparation areas and equipment.
- Trained new employees on food preparation techniques and safety protocols to enhance team competency.
- Monitored stock levels of food supplies to assist in inventory management and ensure availability.
- Checked temperatures of freezers, refrigerators, and heated ovens to ensure compliance with safety and quality standards.
- Packaged and stored food products appropriately for proper handling and preservation.
- Assisted in unloading delivery trucks containing food supplies.
Cashier/Customer Service Cashier
Save on liquor
Alexandria
11.2019 - 06.2020
- Processed customer transactions efficiently at a busy retail liquor store.
- Managed cash register operations, ensuring accuracy during each shift.
- Assisted customers with product selection and provided recommendations.
- Maintained cleanliness and organization of the checkout area and store shelves.
- Monitored inventory levels and reported shortages to management promptly.
- Performed tasks to support daily operations.
- Stocked shelves with merchandise.
Server
Bob Evans Restaurant
Anderson
08.2017 - 05.2019
- Delivered exceptional customer service in fast-paced dining environment, enhancing guest satisfaction.
- Served high volume of daily customers, maintaining service standards and contributing to overall dining experience.
- Took customer orders accurately and efficiently using POS systems.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Collaborated with kitchen staff on food preparation and presentation, ensuring quality and timely service.
- Addressed customer inquiries and resolved concerns promptly and professionally.
- Managed dining area cleanliness and organization throughout shifts.
- Cleaned and organized dish room to maintain hygiene standards., cooking, food preparation, and seating guests.
Education
Certificate Of Completion - Business Tech
Business Tech
12.2015 - 03.2016
Associate Degree in Nursing - Practical Nursing
Ivy Tech Community College
Lafayette , IN 05.1996 - 08.1997
Skills
- Personal care
- Medication management
- Health monitoring
- Client documentation
- Observation and assessment
- Detail oriented
- High level of proficiency under pressure
- Communication
- Inventory management
- Customer relationship management
- Food safety protocols
- Effective communication
- Attention to detail
- Time management
- Schedule management
Timeline
Home Health Aide
Angels to your door
12.2022 - 08.2025
Food Preparation Worker
Speedway Gas Station
08.2020 - 04.2022
Cashier/Customer Service Cashier
Save on liquor
11.2019 - 06.2020
Server
Bob Evans Restaurant
08.2017 - 05.2019
Certificate Of Completion - Business Tech
Business Tech
12.2015 - 03.2016
Associate Degree in Nursing - Practical Nursing
Ivy Tech Community College
05.1996 - 08.1997