Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Melissa Gaelle Audibert

Indianapolis,IN

Summary

Motivated professional with hands-on experience at Amazon and Nexrep, Combining strong customer service and warehouse operation skills. Known for clear communication, problem-solving, and team work in fast-paced environment. Skilled in utilizing warehouse management systems and CRM tools, consistently meeting productivity goals while fostering team collaboration in fast-paced environments.

Overview

1
1
year of professional experience

Work History

Warehouse Associate

Amazon
10.2024 - Current
  • Assisted in inventory management by organizing stock and conducting regular counts.
  • Collaborated with team members to fulfill customer orders accurately and timely.
  • Loaded and unloaded shipments, verifying quantities against packing lists for accuracy.
  • Adapted quickly to changing priorities within fast-paced warehouse setting, ensuring smooth operations.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
  • Maintained clean, orderly work environment free of hazards.

Customer Service Representative

NexRep
01.2025 - 05.2025
  • Assisted customers with inquiries and resolved issues through effective communication.
  • Gathered feedback from customers to improve service delivery and experience.
  • Documented customer interactions accurately for future reference and analysis.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed over 30 calls per day
  • Responded to customer requests for products, services, and company information.

Education

Google Project Management - Project Management

Coursera
Online
10-2025

High School Diploma -

Adventist College of Diquini
Diquini
06-2022

Skills

  • Customer Support and Problem Solving
  • Communication
  • Active listening
  • Time Management
  • Multitasking in High Volume environments
  • Inventory Management
  • Team Collaboration
  • Meeting Daily Productivity Goals
  • Customer relationship Management (CRM)

Languages

English
Full Professional
French
Native or Bilingual

Timeline

Customer Service Representative

NexRep
01.2025 - 05.2025

Warehouse Associate

Amazon
10.2024 - Current

Google Project Management - Project Management

Coursera

High School Diploma -

Adventist College of Diquini

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Melissa Gaelle Audibert