Summary
Overview
Work History
Education
Skills
Timeline
Generic

MELODY KNOTH

Delphi

Summary

Encouraging teacher, manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company or school success. Utilizes outstanding skills in office management, payroll, leadership, micromanagement, desktop publishing, presentation graphics, software applications, customer service, and computer problem solving.

Overview

13
13
years of professional experience

Work History

Business/Graphic Design Teacher

Delphi Community School
08.2022 - Current
  • Enhanced student understanding of graphic design principles by incorporating real-world examples and case studies into lessons.
  • Boosted student creativity and problem-solving skills through hands-on projects and collaborative assignments.
  • Developed a comprehensive curriculum that focused on core graphic design concepts, fostering well-rounded designers in the process.
  • Nurtured a supportive learning environment by providing timely feedback and addressing individual concerns or difficulties.
  • Collaborated with fellow teachers to develop interdisciplinary projects, enriching students'' educational experience across subjects.
  • Strengthened student technical skills by introducing industry-standard software tools and guiding them through practical exercises.

Assistant Distribution Manager

Ice Cream Specialties
09.2017 - 08.2022

• Office and Account Management

  • Developed and maintained knowledgeable and productive team of employees.
  • Collaborated with manufacturing and supply chain management.
  • Negotiated transportation and logistics contracts to reduce shipping costs.
  • Increased client retention by providing superior customer service.
  • Enhanced operational efficiency with strategic route planning and scheduling for timely deliveries.
  • Boosted team productivity through effective delegation of tasks, setting performance benchmarks, and providing regular feedback.
  • Streamlined distribution processes by implementing efficient inventory management systems.
  • Facilitated seamless coordination between different departments including procurement, warehousing, transportation, and customer service teams for a smooth distribution process.
  • Conducted regular staff training sessions on best practices in material handling and equipment usage for optimal efficiency in daily operations.
  • Evaluated employee performance regularly, providing constructive feedback and coaching for skill development and career growth opportunities.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Integrated warehouse operations with existing and new business processes.
  • Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.

• Data entry • Department lead • Customer accounts • Day to day procedures • Ordering Supplies & Personal Protective Equipment Management

Business Owner and Operator

MK Apparel
06.2015 - 01.2019
  • Implemented efficient systems for inventory management, order processing, and shipping logistics.
  • Conducted market research to inform product development decisions and identify potential growth areas.
  • Enhanced user experience by creating intuitive interfaces and visually appealing designs.
  • Utilized strong typography skills to create visually striking print materials that captured attention and conveyed key messages clearly.
  • Improved customer satisfaction with timely order fulfillment and consistent print quality.
  • Maintained high standards of customer service by building relationships with clients.
  • Ensured accurate project completion through meticulous attention to detail in alignment, registration, and curing processes.
  • Business Management, Accounts Payable & Receivable, Payroll, Invoicing, Ordering, Balancing Budget, and Inventory Control

Medical Biller

Salud Revenue Partners
08.2011 - 08.2017
  • Enhanced revenue collections for the medical practice with diligent follow-ups on unpaid claims.
  • Reduced claim denials by meticulously reviewing patient insurance information and coding practices.
  • Maintained compliance with industry regulations by staying updated on changes to medical billing codes and requirements.
  • Improved patient satisfaction levels with clear explanations of their financial responsibilities and available payment options.
  • Resolved discrepancies in accounts receivable reports, contributing to improved cash flow management.
  • Implemented quality control measures to identify potential errors before submitting claims, reducing rejections significantly.
  • Established strong relationships with insurance representatives, facilitating prompt resolution of billing issues.
  • Supported efficient scheduling practices by verifying patient eligibility and coverage prior to appointments.
  • Organized filing system for patient records, expediting access to essential documents when needed.
  • Reviewed outstanding balances owed by patients; initiated collection actions if necessary resulting in improved account recovery efforts.
  • Communicated with insurance providers to resolve denied claims and resubmitted.

Education

Workplace Specialist License

Ball State University
Muncie, IN
04.2023

Associates of Applied Science - Business Division

Ivy Tech Community College
Lafayette, IN
05.2006

Skills

  • Office Administration (15 years)
  • Software Applications & Administration (15 years)
  • Account Management
  • Accounts Payable & Receivable
  • Budget
  • Business Management
  • Customer Service
  • Data entry
  • Inventory Control
  • Invoicing
  • Team Lead
  • Medical billing
  • Office Management
  • Payroll
  • Research
  • Scheduling
  • Stress Management
  • Color theory understanding
  • Logo Design Principles
  • Expertise in Adobe Suite
  • Web Design Fundamentals
  • Strong Typography Skills
  • Digital Design Proficiency
  • Advanced Illustration Techniques
  • Project-based learning
  • Student Engagement
  • Collaborative Teaching

Timeline

Business/Graphic Design Teacher

Delphi Community School
08.2022 - Current

Assistant Distribution Manager

Ice Cream Specialties
09.2017 - 08.2022

Business Owner and Operator

MK Apparel
06.2015 - 01.2019

Medical Biller

Salud Revenue Partners
08.2011 - 08.2017

Workplace Specialist License

Ball State University

Associates of Applied Science - Business Division

Ivy Tech Community College
MELODY KNOTH