Melvin William Ebenezer

Project - ML Ops and Model Monitoring Product implementation

• Spearheaded Technical Leadership in building MLOPS platform, enhancing customer satisfaction by 35% for analytics users
• Enabled Self-Serve capability and strengthened system resiliency, achieving 30% operational efficiency through quality-focused development and resiliency practices
• Orchestrated global team of 20 engineers, covering Mid, Senior, Staff levels, Software engineers and Engineering managers, fostering collaboration in distributed team environment
• Formulated 3-year Tech Roadmap for optimization, features, and operational excellence, emphasizing user experience and incorporating latest frameworks
• Served as Product Owner for critical projects, reducing model development & production time from 3 months to 6 weeks
• Streamlined model monitoring processes by implementing unified portal, resulting in significant 75% reduction in manual validations and ensuring efficient oversight of all models
• Boosted dashboard performance by 70%, achieving page load times under 5 seconds, resulting in improved user experience
• Designed model viewing by leveraging existing model registry access controls, streamlining onboarding process for Model Monitoring application by 70%
• Provided support for custom metrics to accommodate team-specific needs, resulting in 30% increase in model performance
• Enabled instant email alerts for AI Model health degradation, reducing response time by 80% and minimizing potential disruptions

Project – Core-banking Agile Delivery

• Executed Core banking Application development project for the UK & AE regions using Kubernetes, resulting in a 25% YOY revenue growth.
• Led Agile Development projects for APAC countries, overseeing teams across two geographies (Singapore & India) tracking the end to end journey through JIRA & Confluence.
• Introduced supervision and training processes, reducing code delivery time for new team members from 8 to 4 weeks and enhancing technical productivity.
• Established centralized knowledge base and project documentation, advancing delivery by 15% quarterly, focusing on strong software engineering principles.
• Conceived and developed automations, reducing new requirement deployment time by 50%.

Project – Cloud transformation of Inventory Management system – AVP, Engineering Manager

• Led technical direction of inventory management system to one of first AWS cloud projects in DBS using Angular JS, Spring Microservices, and Maria DB within 4 months
• Converted mainframe report batches to real-time processes, truncating operational time by 70%
• Trained 15-member cross-functional team in Angular JS and Spring Boot, resulting in 20% faster project delivery and closure
• Maximized team productivity by conducting comprehensive performance reviews for team of 15 engineers, achieving 20% increase and ensuring 95% satisfaction rate among team members

Project – HK Regulatory & Operational Reporting - Senior Associate, Technical Delivery Lead

• Delivered 150 business & regulatory reports in 5 months, saving 1.5 million SGD through automation
• Revitalized 20% of codebase, enhancing application efficiency.

Project – Workload automation

• Championed automation of 15+ bank applications, refining operational efficiency by 30% and optimizing databases.
• Crafted standard templates for new application onboarding, design, configuration, etc.

Project – IT Support Payments and Clearing

• Oversaw production support and product development for Payments System, streamlining workflows and augmenting operational ease by 40%.
• Devised & executed NGRTGS in IndusInd Bank as part of RBI mandate.
• Engaged in cross-functional collaboration with vendor teams such as Infosys and IBM to identify, monitor, test, and resolve product bugs

Project – Core banking Product Customization for BANCA Mifel, Standard Bank & RBS

• Provided Technical Leadership by spearheading Development Team in Johannesburg, SA, managing product customization for different banks
• Cultivated training programs for 15 new hires on product knowledge, advanced programming concepts, innovation and emerging technologies
• Presented regular oversight of project delivery status to stakeholders.