Over 23 years of experience in Banking Operations, specializing in Business Process Excellence, Risk & Control, and Service Management. Achieved a revenue goal of 100CR INR for FY24-25 while managing operations for over 800 FTEs. Improved Production Process Quality from 94% to 98.50% and successfully handled compliance with new regulations. Certified Lean Six Sigma Green Belt, with ongoing pursuit of Black Belt, demonstrating commitment to continuous improvement and operational efficiency in managing SLA's , Profit and Loss and Process Budgeting.
Hobbies: Soccer, Music, Sketching, Movies