Salesforce - Cloud technology
Certified Salesforce QA Lead, Scrum Master, Product Owner, and Business Analyst with over 12 years of experience in banking, telecommunications, and real estate, specializing in test planning, strategy development, and defect management. Skilled in Sales Cloud, Service Cloud, JIRA, OATS, and Agile methodologies, with a reputation for strong communication, innovation, and leadership. Certified in Scaled Agile, Salesforce Administration, ISTQB Foundation, and MSCRM. Holding a valid B1/B2 U.S. Visa and prepared to enhance your team's performance and success.
Salesforce QA
Salesforce Business Analyst
Scrum Master
User Story Writing
undefinedCertified Scrum Product Owner
Received the Associate of the Quarter award for mentoring and coaching the team during the migration from Siebel to CPQ, successfully delivering the project with green status.
Salesforce - Cloud technology
JIRA - For defect management
Test Rail , HP-QC for test management
Miro for designing wire frames
Confluence for Documentation
Certified Scrum Product Owner
Certified Scrum Master
SCALED AGILE 6.0
ISTQB FOUNDATION
SALESFORCE CERTIFIED ADMIN
MSCRM