Athulya Menon
Product Specialist
Summary
Proactive Product Specialist with 4 years of experience in the SaaS space and skilled in advanced problem-solving and technical aptitudes. Efficient in product demonstrations, pricing strategies and team building. Brings in the ability to handle multiple projects simultaneously.
Overview
3
3
years of professional experience
Work History
Product Specialist
Taqtics
02.2024 - Current
- Boosted customer retention by 30% by providing exceptional product support and addressing user concerns.
- Single handedly managed demonstrations of Taqtics to showcase functionalities and in the first 60 days, completed 70 demos where the prospects to customer conversion was close to 53%.
- Supported sales representatives during client meetings by providing expert knowledge on specific features or functionalities of the given product line.
- Maximized profitability through strategic two types of pricing models based on detailed market analyses which has been holistically accepted and being used by the teams currently.
- Conducted comprehensive training sessions for sales teams, resulting in improved product knowledge and increased sales figures; by helping them meet their targets of 4 consecutive months.
B2B Consultant
Finesse Global
04.2021 - 01.2024
- Successfully managed over 200+ enterprise clients, ensuring satisfaction and fostering long-term relationships
- Expertly analyzed RFPs, drafted and analyzed SOWs, and created IT proposals, demonstrating a comprehensive understanding of client needs and technical solutions
- Played a key role in the digital transformation journey of clients by providing insights and solutions based on SaaS-based products
- Utilized BI tools such as PowerBI, SQL, R, Tableau, and Microsoft Excel to analyze market trends, conduct customer experience analysis, and align business strategies
- Demonstrated deep understanding of digital transformation SaaS-based solutions, contributing to client success
- Closely collaborated with Marketing and Pre-sales team to derive insights on the customer front
- Utilized BI tools (PowerBI, SQL, R, Tableau) and advanced Microsoft Excel skills for data analysis, market trend identification, customer experience analysis, and business alignment
- Applied agile methodologies to adapt to evolving client needs and market dynamics.
Education
Masters in Business Analytics -
State University New Yorl
Bangalore, India 06.2019 - 2021.05
Skills
- Business Analysis
- Consultative Approach
Product Demonstrations
Customer Engagement
Product Training
Pricing strategy
Tableau
Salesforce
Projects
Analysis on Consumer Behavior on Chinese Products pre and post covid-19, 12/2019, 05/2021, Marketing and Business Analytics
Hobbies
- Writing blogs
- Reading
- Sketching
- Dancing
Timeline
Product Specialist
Taqtics
02.2024 - Current
B2B Consultant
Finesse Global
04.2021 - 01.2024
Masters in Business Analytics -
State University New Yorl
06.2019 - 2021.05
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