Meraj Ahamad

• Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
• Built and maintained relationships with new and existing clients while providing high level of expertise.
• Maintained knowledge on banking products and distribution to provide optimal service support.
• Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.

 Continue woking with Hdfc Bank channel from Jan 2014 to till date and handling 2-3 branches in Connaught Place circle Central Delhi locations.

 Working with Bancassurance channel from last 8 years & total experience 11 years so lots of having knowledge in Banking Industry.

Key Result Areas-Taking care of Life Insurance Product business of HDFC BANK LTD in Delhi Region
 Consistently cross-selling Individual Insurance policies to Home Loans, Vehicle Loans, Education loans, MSME Loans, Personal Loans Customers.
 Keeping an eye on post service activities like follow-up with customers, service reminders, etc.
 Heading Sales operations with a view to achieve business objectives and ensure top line profitability.

• IndusInd Bank Ltd- Personal loan division at Cyber city Gurgaon from 16 july2013 to Nov2013 as a Acquisition Manager.
• Key Result Areas- Ability to sell All Banking Products like Saving Account, Kids Accounts, Current Accounts. Fixed Deposit , Recurring Deposit, Demat Accounts And Credit Card.
• HDFC Bank Ltd Credit card division in branch banking From 21April2011 to 15July2013 as a front line sales (Delhi & Noida Locations).
• Key Result Areas-Ability to sell all Banking Products Like Debit Card, email id.registration, issuing duplicate ATM Pin Net banking, Phone Banking , Mobile Banking ,Insta alerts, Statement mail registration.
• ING Vysya Bank from Aug 2010 to March 2011 as a Senior Relationship officer.

Key Result Areas-Acquisition of Current and Saving Accounts (CASA) through various sources and references.

 Designing and managing portfolio of the NTB (New to Bank) as well as existing clients.

 Providing the customers with knowledge about various financial instruments of the Bank such as Term Deposits, Loans (Personal and Business), and Investment services (Insurance) and Credit card.