Meraklin Jacob
Chennai
Summary
Software-savvy quality assurance professional committed to confirming proper functionality and usability of software products before release. Plans test schedules and strategies according to project scope and delivery dates and monitors and tracks bug resolutions. Reviews software documentation to verify technical accuracy and completeness and to mitigate risks.
Overview
4
4
years of professional experience
Work History
QA Test Analyst
Tata Consultancy Services
Citi Bank
06.2022 - Current
- Reviewed and analyzed system specifications to develop detailed test plans and test cases.
- Developed manual test scenarios for functional, integration, GUI, database and security testing.
- Performed compatibility tests on different browsers such as Firefox, Chrome, Safari and Internet Explorer.
- Identified defects in the software applications by executing exploratory testing techniques.
- Verified bug fixes after execution of retest cycles and monitored results with defect tracking tools.
- Analyzed user requirements documents to develop positive and negative test cases accordingly.
- Collaborated with developers in resolving complex issues related to software functionality and performance.
- Created, executed, and maintained automated scripts using Selenium Web Driver for regression testing.
- Worked with Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines.
- Documented all phases of QA processes including creating test matrices and traceability reports for stakeholders review.
Assistant Manager
Axis Bank
05.2021 - 04.2022
- Managing and supervising daily banking operations such as cash handling, account opening, and transaction processing.
- Resolving customer complaints and issues, and providing exceptional customer service.
- Conducted KYC formality reports on questionable accounts and transactions.
- Improved understanding of financial statements, which helped in assessing risk.
- Participating in internal and external audits related to KYC and AML compliance.
Process Associate
Infosys
ABN AMRO Bank
11.2019 - 11.2020
- Conducting thorough customer due diligence checks to identify and verify customer information and documents.
- Analyzing customer transactions and account activity to identify and report suspicious or fraudulent behavior.
- Maintaining accurate and up-to-date customer records and documentation.
- Following and Monitoring AML Guidelines for Customers.
Education
PGD - Banking And Financial Support Services
Manipal University
Bengaluru11-2021
BBA - Business Administration
Vels University
Chennai07-2019
MBA - Information Systems Management
Madras University
Skills
- Jira and Confluence
- Core Java
- Selenium
- TestNG
- Maven
- GIT
- Jenkins
Achievements
- Received TCS Spot award for outstanding performance and valuable contribution.
- Praised by client for automating Data loss Test cases in the production Environment.
Certification
Completed Automation Testing in SELENIUM WITH JAVA from Credo Systemz.
Timeline
QA Test Analyst
Tata Consultancy Services
06.2022 - Current
Assistant Manager
Axis Bank
05.2021 - 04.2022
Process Associate
Infosys
11.2019 - 11.2020
PGD - Banking And Financial Support Services
Manipal University
BBA - Business Administration
Vels University
MBA - Information Systems Management
Madras University
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