Meranda Gray
Lawrenceburg
Summary
Results-oriented professional well-versed in project coordination and process improvement. Known for driving initiatives that streamline operations and enhance productivity. Proven ability to foster teamwork and adapt to evolving project needs with focus on achieving objectives.
Experienced with managing project timelines, resources, and stakeholder communications efficiently. Utilizes problem-solving skills to address project challenges and ensure smooth execution. Track record of implementing project management best practices to deliver quality outcomes.
Overview
15
15
years of professional experience
Work History
Project Coordinator
Synergy Labor Solutions
06.2019 - 07.2023
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Created job files for each project and maintained current data in each file.
- Played an active role in brainstorming sessions held for the purpose of generating innovative ideas/solutions which could potentially be incorporated into existing/new projects being undertaken by the company.
- Maintained database and spreadsheets with accurate status.
- Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
- Assisted with onboarding newly hired staff members and coached on task prioritization.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Coordinated schedules to arrange management interviews with applicants.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
- Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking.
- Studied job descriptions and qualifications to determine applicant requirements.
- Created engaging job postings that accurately reflected position requirements while showcasing company culture.
- Trained junior recruiters on best practices, contributing to overall team success and improved efficiency.
ACCOUNTS RECEIVABLE MANAGER
CAFCO SERVICES
08.2013 - 10.2019
- Job costing analysis on installations, service calls, preventative maintenance agreements, and service repairs
- Providing purchase orders for above contracts and closing them out accordingly
- Creating invoices for all customers including but not limited to product orders, service work orders, and HVAC work orders
- Accepting all receivables and deposits daily
- Coordinating approval process of all vendor invoices
- Approving and opening new client accounts, as well as collection procedures
- Gathering and distributing service work orders
- Dispatching HVAC technicians
- This includes scheduling maintenance contracts, installations on commercial and industrial customers, and daily service calls
LIFT ATTENDANT
PERFECT NORTH SLOPES
12.2009 - 03.2017
- Provided a safe and clean area for customers to approach and be seated on lift equipment
- Provided excellent customer service skills by interacting with customers daily
Office Manager
Savings Heating & Air Conditioning
01.2014 - 08.2014
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed and motivated employees to be productive and engaged in work.
- Worked with home warranties to ensure the process from start to finish with service calls to replacements.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Created and updated regular inventory reports and records.
- Cross-trained existing employees to maximize team agility and performance.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Coordinated with suppliers to guarantee timely delivery of inventory and materials.
IP DOCUMENT ASSOCIATE
FIFTH THIRD BANK
08.2008 - 12.2010
- Processing batches of checks to be entered properly and at a timely pace
- Balanced batch summary reports for verification and approval
Education
BACHELOR OF ARTS - ACCOUNTING & BUSINESS ADMINISTRATION
WILMINGTON COLLEGE
12.2018
ASSOCIATES - ACCOUNTING
CINCINNATI STATE TECHNICAL & COMMUNITY COLLEGE
12.2016
Skills
- Microsoft Office
- QuickBooks
- Organizational Skills
- Adaptability
- Google Sheets
- Management
Activities
- Volunteered at Paws in Dearborn County Indiana for about a year.
- Volunteered at the shelter and as a foster parent, where I ended up keeping one of my three dogs.
- Involved in charities and any activities that go on in my home town.
Timeline
Project Coordinator
Synergy Labor Solutions
06.2019 - 07.2023
Office Manager
Savings Heating & Air Conditioning
01.2014 - 08.2014
ACCOUNTS RECEIVABLE MANAGER
CAFCO SERVICES
08.2013 - 10.2019
LIFT ATTENDANT
PERFECT NORTH SLOPES
12.2009 - 03.2017
IP DOCUMENT ASSOCIATE
FIFTH THIRD BANK
08.2008 - 12.2010
ASSOCIATES - ACCOUNTING
CINCINNATI STATE TECHNICAL & COMMUNITY COLLEGE
BACHELOR OF ARTS - ACCOUNTING & BUSINESS ADMINISTRATION
WILMINGTON COLLEGE
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