Mercedez Hubbard
Griffith
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
11
11
years of professional experience
Work History
Housekeeper
Methodist Hospital Of Indiana
Gary
11.2024 - Current
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Clean around patients, sanitize bathroom and other areas.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
Leasing Assistant
Indian trail
Chicago
02.2023 - 11.2024
- Encouraged prospective tenants to fill out applications after property tours.
- Processed applications for prospective tenants and conducted background checks.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
- Prepared monthly reports summarizing occupancy levels, rents received, renewal rates.
- Scheduled viewings of rental properties with prospective tenants.
- Performed administrative tasks such as filing, scanning, photocopying, faxing and mailing documents.
- Worked closely with property managers to ensure that all leasing activities are completed efficiently.
Administrative Assistant
Blue Cross and Blue Shield
Chicago
08.2021 - 11.2023
- Maintained office supplies inventory by checking stock to determine inventory level.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Communicated with patients with compassion while keeping medical information private.
- Processed patient payments and scanned identification and insurance cards.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Completed relevant insurance and other claim forms.
- Performed bookkeeping duties, preparing and sending financial statements or bills.
Bank Teller
PNC Bank
Chicago
09.2019 - 04.2021
- Processed deposits, withdrawals, transfers, loan payments and other transactions accurately and efficiently.
- Met or exceeded sales goals by promoting bank products and services in customer interactions.
- Processed loan payments by verifying funds availability prior to disbursing funds.
- Directed specific questions to appropriate branch personnel.
- Followed strict compliance guidelines when completing financial transactions for customers.
- Counted drawers and reconciled remaining cash to accost for deposits and dispersals.
- Reconciled cash and checks against computer records at end of shift.
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Balanced teller drawers regularly throughout the day according to established procedures.
- Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
City Carrier Assistant
USPS
Schererville
04.2017 - 07.2019
- Provided exemplary services to customers by being pleasant and engaging and offering to assist with mail-related concerns.
- Assisted customers with package pickups, deliveries, and inquiries.
- Prepared appropriate paperwork for delivery of packages and collected payments where applicable.
- Handled undeliverable mail in accordance with established procedures.
- Routed all classes of mail in sequence of delivery along established route.
- Delivered and collects mail on foot or by vehicle under varying road and weather conditions.
- Sorted mail for delivery, arranging mail in delivery sequence.
- Used portable electronic scanner to track parcels and record tracking progress.
- Scanned labels on letters or parcels to confirm receipt.
- Inspected vehicles daily to ensure safe operation.
- Separated mail to be transported to relay boxes along route for subsequent delivery.
- Loaded mail onto trucks according to established procedures.
Retail Sales Associate
Kohls Department Store
Danville
02.2014 - 05.2018
- Monitored and maintained the cleanliness and organization of the sales floor and stock areas.
- Processed and organized shipments, restocking merchandise on the sales floor promptly.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Ticketed, arranged and displayed merchandise to promote sales.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Assisted with unloading delivery trucks and stocking shelves with new merchandise.
- Operated point-of-sale systems accurately to process payments from customers.
- Computed purchases and received and processed cash or credit payment.
- Demonstrated knowledge of store products and services.
- Calculated pricing, applied discounts, and collected payments to process transactions.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Education
High School Diploma -
Goshen High School
Goshen, Indiana 05-2009
Some College (No Degree) - Criminal Justice
University of Phoenix
Tempe, AZSkills
- Customer service
- Time management
- Attention to detail
- Problem solving
- Communication skills
- Housekeeping
- Data entry
- Document preparation
- Financial processing
- Record keeping
- Fast learner
Timeline
Housekeeper
Methodist Hospital Of Indiana
11.2024 - Current
Leasing Assistant
Indian trail
02.2023 - 11.2024
Administrative Assistant
Blue Cross and Blue Shield
08.2021 - 11.2023
Bank Teller
PNC Bank
09.2019 - 04.2021
City Carrier Assistant
USPS
04.2017 - 07.2019
Retail Sales Associate
Kohls Department Store
02.2014 - 05.2018
High School Diploma -
Goshen High School
Some College (No Degree) - Criminal Justice
University of Phoenix