Meredith Dawson
Mental Health Professional
Decatur
Summary
Dynamic professional with a proven track record in crisis intervention and emotional support, adept at active listening, conflict resolution, and maintaining composure under pressure. Excels in team collaboration, adapting to evolving needs while consistently focusing on achieving positive outcomes. Extensive experience in providing compassionate client care and crisis management, leveraging a deep understanding of mental health principles and cultural humility. Employs effective problem-solving techniques to address immediate needs and foster a supportive environment for clients.
Overview
16
16
years of professional experience
Work History
Crisis counselor
Protocall services
01.2024 - Current
- Serving 988 and over 600 crisis lines internationally. I provide brief, immediate support to individuals in crisis. I assess, stabilize, and refer callers to resources and provide referrals for ongoing counseling. I provide thorough assessments in the areas of suicide, self-injury, substance use, interpersonal violence, abuse, psychiatric medication use, and connect callers and texters with emergency services if imminent risk is present. I listen to and support callers and texters using a client-centered, solution-focused framework, focusing on de-escalation, coping, and collaborative problem-solving.
Case Worker
Lifeline
01.2022 - 01.2024
- Facilitate and supervise visitation between parents and children involved in court-ordered visits. Observe and report findings at visitations. Procure treatment plans for clients referred by the Department of Child Services based on their needs. Teach, empower, and support parents with the goal of reunification.
Certified Pharmacy Technician
CVS
01.2020 - 01.2022
- Input data from physicians ordering prescriptions. Bill insurance companies. Adhere to HIPAA regulations at all times. Count, sort, and fill prescriptions under the direction of a pharmacist.
Freelance Photographer
01.2010 - 01.2020
- Provided high-quality family portraits to clients in Indiana. Showcased artistic skill and personalized each experience to the needs of the client.
Education
Master of Science - Mental Health Counseling
Butler University
Indianapolis, IN06-2026
Bachelor of Science - Psychology
Indiana Tech
Fort Wayne, IN01.2023
Associate of Science - General Studies
Indiana Tech
01.2021
Skills
Effective communication
Active listening
Problem-solving
Flexibility
Conflict resolution
Patient confidentiality
Mental health assessment
Crisis handling
Documentation skills
Self-care strategies
Safety planning
Telehealth proficiency
Multicultural competence
Affiliations
Alpha Chi Honor Society
Attributes
- Determined
- Critical-thinker
- Curious
- Creative
- Team player
Timeline
Crisis counselor
Protocall services
01.2024 - Current
Case Worker
Lifeline
01.2022 - 01.2024
Certified Pharmacy Technician
CVS
01.2020 - 01.2022
Freelance Photographer
01.2010 - 01.2020
Associate of Science - General Studies
Indiana Tech
Master of Science - Mental Health Counseling
Butler University
Bachelor of Science - Psychology
Indiana Tech
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