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Merish Khumanthem
Sr. Business Development & Key Account Management Consultant
New Delhi
Summary
Experienced Business Development Manager with over 8 years of dedicated success in the US Staffing industry. A proven leader in driving revenue growth and forging lasting client partnerships. Expertise in client acquisition, strategic relationship building, and consultative selling. Proficient in market analysis, negotiation, and pipeline management. Adept at aligning business strategies with client needs to deliver tailored solutions. A results-driven professional with a strong track record of exceeding targets and fostering cross functional collaboration.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Sr. Business Development & Key Account Management
Mindlance Staffing
Noida
02.2021 - Current
- Successfully acquired IT and Healthcare clients by leveraging industry expertise, networking, and targeted outreach strategies.
- Conducted thorough market research to identify potential clients, understand industry trends, and analyze competitors, enabling the development of tailored business development strategies.
- Cultivated and nurtured strong relationships with key decision-makers and stakeholders in IT and Healthcare organizations, fostering trust and credibility.
- Employed a consultative approach to understand client needs, pain points, and objectives, and subsequently proposed tailored staffing solutions that aligned with their requirements.
- Prepared and delivered compelling presentations, proposals, and pitches to showcase the company's staffing services, highlighting the unique value proposition and benefits for the clients.
- Led negotiations to establish favorable terms and conditions for contracts, service agreements, and pricing, ensuring mutually beneficial outcomes for both the client and the company.
- Managed a dynamic sales pipeline, tracking leads, prospects, and opportunities using CRM tools, and consistently updated the pipeline's status to reflect accurate sales forecasts.
- Provided exceptional post-sales support, fostering long-term client relationships through proactive communication, addressing concerns, and ensuring overall client satisfaction.
- Collaborated closely with recruitment teams to understand client-specific requirements and align staffing strategies, ensuring the delivery of high-quality candidates.
- Identified new verticals and industries within IT and Healthcare to diversify the client portfolio, resulting in increased revenue streams and reduced dependency on specific sectors.
- Attended industry conferences, seminars, and trade shows to stay updated on market trends, expand the professional network, and generate leads.
- Utilized key performance indicators (KPIs) to monitor business development goals, track sales metrics, and identify areas for improvement, implementing corrective actions when necessary.
- Developed and maintained marketing materials, case studies, and success stories to effectively communicate the company's expertise and track record to potential clients.
- Provided training and mentorship to junior business development team members, sharing insights, best practices, and market knowledge.
- Prepared regular reports and presentations for senior management, showcasing achievements, challenges, and outlining strategies for future growth.
Business Development Executive
IMS People
Noida
01.2016 - 01.2021
- Actively identify and target potential clients in the US market, leveraging industry knowledge, market research, and networking to expand the company's client portfolio.
- Cultivate strong relationships with key decision-makers, HR professionals, and hiring managers in client organizations, establishing trust and rapport to position the company as a preferred staffing partner.
- Utilize a consultative sales approach to understand client staffing needs, challenges, and goals, and present customized solutions that align with their requirements.
- Prepare and deliver compelling presentations and proposals that showcase the company's staffing services, highlighting the value proposition and benefits for clients.
- Lead negotiations to secure favorable terms and conditions for contracts, service agreements, and pricing, while ensuring alignment with both client expectations and company capabilities.
- Conduct in-depth market analysis to identify industry trends, competitive landscape, and potential opportunities, enabling strategic positioning and targeting.
- Manage and maintain a robust sales pipeline using CRM tools, tracking leads, opportunities, and client interactions to ensure a steady flow of potential business.
- Provide ongoing support to existing clients, addressing concerns, resolving issues, and ensuring overall satisfaction to foster long-term relationships and repeat business.
- Collaborate closely with recruitment and account management teams to ensure smooth candidate placements, aligning client needs with suitable candidates.
- Attend industry events, conferences, and trade shows to enhance the company's visibility, expand professional networks, and generate leads.
- Monitor key performance indicators (KPIs) such as revenue targets, conversion rates, and sales cycle duration, adjusting strategies as needed to meet or exceed goals.
- Develop and maintain marketing materials, case studies, and success stories to effectively communicate the company's capabilities and track record to potential clients.
- Identify opportunities to expand the company's services into new verticals or industries, diversifying the client base and increasing revenue streams.
- Gather client feedback and insights to identify areas for improvement and refine business development strategies for enhanced performance.
- Provide training and mentorship to junior business development team members, sharing expertise and fostering a culture of continuous learning.
- Prepare regular reports for senior management, highlighting achievements, challenges, and outlining strategies to drive future growth.
Recruitment Consultant
IDC Technologies, Inc
Noida
01.2015 - 01.2016
- Utilize various sourcing channels such as job boards, social media, professional networks, and referrals to identify and attract top-tier IT and Healthcare candidates.
- Review and assess candidate resumes and applications to evaluate their skills, experience, and qualifications, ensuring alignment with client requirements.
- Initiate contact with potential candidates through email, phone calls, and messages, effectively communicating job opportunities and assessing their interest and availability.
- Schedule and conduct phone and video interviews with candidates to evaluate their technical expertise, soft skills, and cultural fit with client organizations.
- Conduct thorough technical and behavioral assessments to gauge candidates' proficiency and suitability for specific IT and Healthcare roles.
- Collaborate with account managers and business development teams to understand client needs, job specifications, and project requirements, ensuring accurate candidate alignment.
- Prepare and present candidate profiles to clients, highlighting their relevant skills, experience, and accomplishments to facilitate hiring decisions.
- Gather feedback from clients after candidate interviews and adjust search strategies as needed based on client preferences and requirements.
- Facilitate communication between clients and candidates during offer negotiations, ensuring a smooth process and mutually agreeable terms.
- Cultivate strong relationships with candidates, providing regular updates on job opportunities, feedback, and career advice, fostering a positive candidate experience.
- Maintain a comprehensive database of IT and Healthcare candidates, categorizing skills, experiences, and preferences for efficient future placements.
- Stay informed about industry trends, emerging technologies, and changes in the IT and Healthcare sectors to better understand candidate availability and client demands.
- Ensure that all candidate documentation, including resumes, contracts, and interview notes, are accurate, up-to-date, and compliant with company and legal standards.
- Stay current with industry best practices and recruitment techniques, participating in training sessions and workshops to enhance recruitment skills.
- Monitor and track key recruitment metrics, such as time-to-fill, candidate conversion rates, and client satisfaction, to identify areas for process improvement.
- Collaborate with fellow recruiters to share insights, best practices, and candidate leads, contributing to a collaborative and supportive team environment.
Education
MBA - International Business Management
International Management Centre
New Delhi, India 03.2013 - 03.2015
BBA - Human Resources Development
Delhi University
New Delhi, India 02.2010 - 02.2013
Skills
Client Acquisition
Relationship Building
Consultative Selling
IT Sales
Healthcare Sales
Government Sales
RFP response
Market Analysis
Negotiation
Pipeline Management
Retention
Strategic Planning
Presentation
Networking
Expansion
Metrics Analysis
Collaboration
Partnerships
Leadership
Mentoring
Client-Centric
Trend Awareness
Salesforce
Hubspot
ZoomInfo
LinkedIn Sales Navigator
SharePoint
Software
Salesforce
Hubspot
Bullhorn
MS Office Suite
SharePoint
Timeline
Sr. Business Development & Key Account Management
Mindlance Staffing
02.2021 - Current
Business Development Executive
IMS People
01.2016 - 01.2021
Recruitment Consultant
IDC Technologies, Inc
01.2015 - 01.2016
MBA - International Business Management
International Management Centre
03.2013 - 03.2015
BBA - Human Resources Development
Delhi University
02.2010 - 02.2013