Merlin Punnoose

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills.

Eager to contribute to a dynamic team and support organizational goals.

Customer Service Representative with background in providing exceptional support and resolving customer inquiries.

Skilled in communication, problem-solving, and maintaining positive relationships with customers.

Demonstrated ability to improve customer satisfaction and loyalty through attentive service and effective issue resolution.

Committed to enhancing team performance by sharing knowledge and best practices in customer service operations. With strong foundation in communication and problem-solving, I excel in understanding customer needs and resolving issues effectively.

My background in various customer-facing roles has honed my ability to adapt quickly and manage high-pressure situations with calm demeanor.

Winning official contests and awards.

• TATVA award winner twice- The highest award granted in my current organisation.
• One & Only qualifier in the Be the Best contest in Mumbai & the third ranker in PAN India Level.