Merlyn Joseph

Assistant Manager

Axis Bank Ltd

03.2020 - Current

Company Overview: Company Overview: well-known banking Industry
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Mentored team members to enhance professional development and accountability in workplace.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Maintaining and collating confidential documents and financial behaviour of corporate borrowers which are reported to Investigating agencies.
Maintaining the records of exchange of information received from other banks.
Monitoring and reporting of KRI’s/KCI’s.
Creation of Risk and Control IDs for process initiating in system.
Maintaining the monthly reports of SAS GCM.
Raised OAS to Head of the Department for GL Reconciliation, Income Reversal, Balance of Assets and Liabilities.
Worked on cases of strike off companies, natural calamities and penalty strictures.
In handling, responding and tracking in a systematic order of mails received from Investigating agencies like Enforcement Directorate/ SEBI/ CBI/ RBI, etc.
Monitoring, Collating with PAN India Units, ensuring of strict adherence to RBI Credit Discipline < 10% guidelines of accounts falling within the Credit discipline guidelines under < 10%.
GL Reconciliation of Office accounts of PAN India offices manual checking’s, of transactions, collating with PAN India Units, Preparing and initiating OAS notes initiated and approved from the head of the Department.
Income Reversal Office accounts of PAN India offices manual checking’s, of transactions, collating with PAN India Units, OAS note initiated and approved from the head of the Department for PAN India Units Office accounts.
Initiating status to the stakeholders on monthly basis with regards to the status of account.
Assisted in the monitoring and reporting of operational metrics and performance indicators.
Prepared detailed financial reports and presentations for senior management.