Metilda Roslin A M
Chennai
Summary
Accomplished professional with several years of experience leading human resources operations and organizational planning. Well-versed in employment laws, performance appraisals, salary structure and benefits program management. Seasoned expert at protecting company interests and building successful office culture to promote employee retention and performance. Proactive professional accomplished in hiring, developing, and motivating employees. Successful at building rapport at all levels and resolving issues smoothly.
Overview
6
6
years of professional experience
Work History
HR Operations Executive
Sharaa Info Developers Pvt Ltd
10.2023 - Current
- Trained and mentored team members on best practices and operational standards.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Implemented safety protocols, promoting a secure working environment for all staff.
- Built strong operational teams to meet process and production demands.
- Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
- Created detailed reports on the performance of individual departments within operations.
Financial Planning Manager
HDFC Life Insurance
Chennai
10.2022 - 10.2023
- Looking at a client's entire financial picture and advising them on how to achieve their short- and long-term financial goals.
- Convert the service into sales, i.e., make a closure of the policy.
- Analyzed market trends to inform investment strategies and portfolio management.
- Managed daily operations within the Financial Planning Department.
Lead Financial Analyst
RR Donnelley
12.2021 - 10.2022
- PROJECT - PCS RETIREMENT - CONTRIBUTION, PAYROLL & ELIGIBILITY
- Work across departments to research and resolve invoice disputes and requests for exceptions and assist the organization to maintain and monitor business financial.
- Examine the board's and the government's budget statements.
- Working with cross functional team like order management, professional servicing and licensing team for processing accurate invoice.
- Support every aspect of internal audit quality system program from audit planning, implementation, feedback and re-audit as required.
- Conducting & participating in team huddle twice in a week and work on process improvement plans.
Financial Analyst
RR Donnelley
12.2020 - 12.2021
- PROJECT - PCS RETIREMENT - CONTRIBUTION & ELIGIBILITY
- Verified and processing credit notes, adjustments as necessary to resolve discrepancies.
- Process Claims Acknowledgement & Claims Closings for Commercial & Personal lines.
- Maintaining high accuracy in updating data and Maintain 100% FTR score.
- Checking attendance on daily basis.
- Review the salary statements on monthly basis.
Process Analyst
RR Donnelley
07.2019 - 12.2020
- PROJECT - CHUBB INSURANCE - LABELLING & D4
- Perform all basic checks, calculations, and update appropriate letters, and ensure that compliance is met as per the quality regulation.
- Handling and making calculations for highly sensitive priority cases, which are received directly from onshore clients.
- Handling Customer Queries.
- Circulating all daily reports to the management.
Education
MBA -
Sri Ramnujar Engineering College
01.2022
B.COM -
Bhaktavatsalam Memorial College for Women
01.2019
Class XII -
Our Lady Of Velanganni Mat.Hr.Sec School
01.2016
Class X -
Don Bosco Mat.Hr.Sec School
01.2014
Skills
- Good communication skills (written and verbal)
- Learning and adaptability skills
- Team handling
- Problem solving
- Time management
- Employee training
- Financial reporting
- Payroll administration
- HR analytics
- Onboarding process
- Hiring and recruitment oversight
- HR policies and procedures
Disclaimer
I hereby declare that all the details mentioned above are true to the best of my knowledge. Place: Chennai Date
Timeline
HR Operations Executive
Sharaa Info Developers Pvt Ltd
10.2023 - Current
Financial Planning Manager
HDFC Life Insurance
10.2022 - 10.2023
Lead Financial Analyst
RR Donnelley
12.2021 - 10.2022
Financial Analyst
RR Donnelley
12.2020 - 12.2021
Process Analyst
RR Donnelley
07.2019 - 12.2020
MBA -
Sri Ramnujar Engineering College
B.COM -
Bhaktavatsalam Memorial College for Women
Class XII -
Our Lady Of Velanganni Mat.Hr.Sec School
Class X -
Don Bosco Mat.Hr.Sec School
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