Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mfundo Dlamini

Indianapolis,IN

Summary

Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting. Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 4-5 years of experience working in busy environments.

Overview

4
4
years of professional experience

Work History

Delivery Driver

Amazon (Seasonal)
10.2024 - 01.2025
  • Delivered approximately 200 packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Sales Associate

Macys Backstage
03.2024 - 08.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed approximately 5-10 returns, exchanges and refunds in accordance with store policy.

Warehouse Worker

FedEx
02.2023 - 06.2023
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 60 or more pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Sales Associate

JCPenney
08.2022 - 11.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed approximately 5-10 returns, exchanges and refunds in accordance with store policy.
  • Built relationships with customers to encourage repeat business.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Sales Associate

HomeGoods
06.2021 - 03.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed approximately 5-10 returns, exchanges and refunds in accordance with store policy.

Education

High School Diploma -

Randolph High School
Randolph Township, NJ
06-2022

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Attention to detail
  • Time management
  • Dependable and reliable
  • Problem-solving
  • Heavy lifting
  • Stocking and inventory
  • Shipping and packaging
  • Cleaning and organizing

Languages

English
Native or Bilingual
Spanish
Elementary
Siswati
Native or Bilingual

Timeline

Delivery Driver

Amazon (Seasonal)
10.2024 - 01.2025

Sales Associate

Macys Backstage
03.2024 - 08.2024

Warehouse Worker

FedEx
02.2023 - 06.2023

Sales Associate

JCPenney
08.2022 - 11.2022

Sales Associate

HomeGoods
06.2021 - 03.2022

High School Diploma -

Randolph High School
Mfundo Dlamini