M Gnanendra Reddy
Summary
Operations engineer with 1.8 years of experience in the telecom domain, SFamiliarise yourselfpecialising in DevOps practices. Skilled in Linux, Oracle, Shell scripting, SQL, and MySQL. I am proficient in incident, problem, change, and release management, with extensive experience in JIRA ticketing and various Linux commands. Familiarize with Apache Tomcat, HTML, CSS, and automation using Python scripting. Strong background in configuring and supporting web servers and databases.
Overview
2
2
years of professional experience
Work History
Operations Engineer - DevOps
OnMobile Global Ltd
Bengaluru
10.2022 - Current
- Managed the workflow for user activation and deactivation between Rubycom and Prism
- Activation and deactivation will handled by the Operator
- Activated request from Operator to Prism and updated ONMO Pay with the active status
- We are handling 3 flows DM, organic, Unsubscribe
- When not active at Rubycom but active at Prism, handled deactivation requests
- Prism deactivated the user and updated ONMO Pay with the deactivated status.
Operations Engineer - DevOps
OnMobile Global Ltd
08.2022 - Current
- Conduct periodic health checks on servers to manage disk space and ensure optimal performance
- Deploy WAR files on Apache Tomcat, monitor logs, and report errors to the engineering team
- Modify configurations for release deployments according to release notes
- Implement and update templates using HTML and CSS
- Test release deployments, identifying and reporting issues to the engineering team
- Create and manage database objects, including schemas, tables, views, queries, and reports
- Configure and provide support for Tomcat servers, troubleshooting and resolving issues as needed
- Address product, database, and Linux server-related issues
- Automate data validation processes and manual tasks using Shell/Python scripting and SQL queries
- Manage production tasks and incidents using the JIRA ticketing tool.
Operations Engineer - DevOps
OnMobile Global Ltd
08.2022 - Current
- Integrated ONMO Pay as a consent gateway to streamline user subscriptions for Telefónica
- Implemented TMEID retrieval for mobile data users and OTP verification for Wi-Fi users
- Improved user experience and optimized backend processes
- Automated routine telecom service operations to enhance efficiency
- Developed Shell scripts to automate data extraction, transformation, and loading processes
- Implemented monitoring solutions for real-time analysis of telecom services
- Worked on incident management and resolution to ensure high service availability
- Collaborated with cross-functional teams to integrate automation solutions into the existing infrastructure
- Reduced manual intervention by 40%, leading to improved operational efficiency and accuracy.
Education
Master of Computer Applications (MCA) -
Sri Venkateswara University
01.2022
Skills
- Linux
- Windows
- MySQL
- MongoDB
- Oracle DB
- JIRA
- Shell scripting
- Python scripting (basics)
- Apache
- Nginx
Timeline
Operations Engineer - DevOps
OnMobile Global Ltd
10.2022 - Current
Operations Engineer - DevOps
OnMobile Global Ltd
08.2022 - Current
Operations Engineer - DevOps
OnMobile Global Ltd
08.2022 - Current
Master of Computer Applications (MCA) -
Sri Venkateswara University