M Hidayathulla Khan

Working as Emerging lead for Global billing Operations team by handling invoicing, payments, accruals and reporting for the Custody, Depository and Admin services provided by the State Street to the client.

• Managing to get the new client setup done on DMH as per dual signed Fee Schedule agreed between State Street and Client services.
• Generating invoices on DMH after importing clients data through FDR Job run, and sourcing data manually from different source like Myss, Data Hub and internal/external teams through emails.
• Providing manual adjustments/calculations if required and releasing the invoices to AM’s approval.
• Booking invoices on accounting tool and dispatching it to client, once it’s been approved by Account managers.
• Issuing credit notes and one off invoices under the cases of over/under billing.
• Ensuring proper recording and cash management of outstanding invoices by directly interacting with clients on collection matters and resolution of disputes.
• Keeping track of payments that we receive on respective banks of State Street, and also the remittance details that client sends us through an email.
• Once payment is identified, need to match off with the corresponding outstanding invoice journals of each client on accounting tool.
• Evaluating over/under payments, initiate return of over payments or adjusting it to outstanding invoice and issuing statement of account (SOA). Sending inquiries to client for underpayments and perform writing off with AM/RM approval.
• Performed direct debiting of Invoices from the clients account using MCH application as per the value date given by the client.
• Proactively handling Account Managers call and preparing the Reconciliation for the client to resolve the queries related to charges calculated on the invoice, payment queries and coding queries.

Month End Activities:
• Invoice Journal’s posting
• Payments posting.
• Accrual postings
• P&C Report
• Aged Debtor’s (AR) report
• Pending invoice report
• VAT Reports

Automation Project:
• Actively involved in transition of invoicing process from legacy to standard logic over all clients by automating it on DMH application.
• Interacting with inmarket team to discuss how we can create a standard logic instead of using different sources to bill each client.
• Spent larger amount of time in reconsiltion of volumes billed through standard logic vs legacy logic and worked on its variance and approval part.
• Helping IT team to understand the logic of billing each service so that they can work on coding and creating rule id on DMH.
• Creating an SOP how standard logic works and presenting it over all the team members to follow.
• Helping team with any queries raised at first billing period regarding automated process and its variance approval part.

• Roles & Responsibilities:
• Successfully managing end-to-end global billing operations for APAC and UK regions, and ensured to on-board the client on systems once MCA has been duly signed by Northern Trust and client.
• Managing in generating the invoices for custody, depository and admin services provided by Northern trust to client by importing clients passport data from IIP.
• Booking invoices in company books and dispatching it to client on timely manner.
• Monitoring cash application for identifying the incoming payments and matching it off with outstanding invoice in company books.
• Ensuring accuracy and completeness of books by booking accruals for invoices not issued to clients and debiting client accounts, while reconciling cash activities to ensure zero exceptions.
• Performed direct debiting of invoices directly from the clients account using Fund Master application.
• Ensuring proper recording and application of cash management of outstanding invoices and directly interfacing with AM/RM on collection matters and resolution of disputes.
• Maintaining a seamless AR process by overseeing invoice generation, dispatch of invoices, monitoring cash application and closing books at month-end.
• Performing month end reporting’s once the books are closed.

• Roles & Responsibilities:
• Preparing customized Bills/invoices as per client’s specifications by pulling Usage report from Client’s Route Management System (RMS).
• Creating monthly invoices in MS Excel as per customer’s specification based on billing cycles.
• Managing the accounts in Route Management System (RMS) that is used by Client to track all its customers’ accounts.
• Calculating the tax percentages on all taxable products according to customer's location and pro-rated rent for equipment and handling adjustments in RMS in case of any undercharges or overcharges made to the customer.
• Handling about 60 to 70 different customers on a monthly cycle which repeats every month on a cycle from cycle 4 to the End-of Month cycle.
• Interacting with client (via email) for updates and any query related to preparation of invoices.
• Preparation of Aging report on monthly basis to find out the Customers past dues.