Mia Cardenas
Portage
Summary
Hardworking Shift Leader gifted at reviewing team tasks to ensure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Shift Lead
Firehouse Subs
05.2022 - 08.2023
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained and mentored new employees to maximize team performance.
- Responded to and resolved customer questions and concerns.
Education
Bachelor of Science - Exercise Science
Indiana University Bloomington
Bloomington, IN05.2026
Skills
- Performance Improvement
- Operations Monitoring
- Work Delegation
- Team Motivation
- Guest Service
- Team leadership
- Software proficiency
- Problem-solving abilities
- Cash Handling
- Positive Attitude
Clinical experience
NorthShore Health Centers 6050 Sterling Creek Rd, Portage, IN 46368 2021-2022
Job shadowed:
- Chiropractor- Watched how to help release pain by cracking joints in certain positions
- Pharmacist- Helped put prescriptions in bottles and organized the medication
- Nurse- Conducted a physical examination
Timeline
Shift Lead
Firehouse Subs
05.2022 - 08.2023
Bachelor of Science - Exercise Science
Indiana University Bloomington
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