Open To Work
Mia Tomei
La Porte
Summary
Detail-oriented office administrator with expertise in workflow organization, document composition, and social media management, enhancing operational efficiency and brand engagement.
Overview
10
10
years of professional experience
Work History
Office Administrator
The Presbyterian Church Of La Porte
La Porte
12.2023 - 11.2025
- Managed incoming calls and directed inquiries to appropriate personnel, ensuring timely responses.
- Collaborated with administrative support to oversee calendars and prioritize meetings and appointments.
- Organized filing systems for administrative documents to enhance retrieval efficiency.
- Reviewed documents and gathered additional information to complete paperwork accurately and prevent delays.
- Composed correspondence such as letters, emails, memos, reports and other documents.
- Prepared presentations using Microsoft Office applications such as Word, Excel, PowerPoint, Google Docs, MailChimp, and Canva.
- Managed social media platforms to promote brand awareness and engagement.
- Created and distributed newsletters to inform staff, members, and the community about church updates.
- Coordinated with senior management to align communication efforts with overall business goals and objectives.
Senior Service Coordinator
Retirement Housing Foundation
La Porte
10.2015 - 07.2020
- Conducted assessments to identify client needs and appropriate intervention strategies.
- Conducted psychosocial assessments to identify individual needs and specific social services necessary to address identified objectives and goals.
- Facilitated meetings to identify and address resident needs, gathering actionable feedback for program improvement.
- Coordinated scheduling of activities and events, boosting community involvement and fostering resident engagement.
- Collaborated with external agencies to provide additional resources for residents' well-being.
- Facilitated workshops and training sessions on life skills and community resources.
- Presented clients with information, referrals and assistance accessing resources such as food, housing and transportation.
- Performed ongoing monitoring of care plans to evaluate effectiveness, documenting interventions and goal achievements and suggesting changes accordingly.
- Maintained accurate case documentation according to agency policies and regulations.
- Partnered with community organizations to expand service offerings and streamline referral processes for residents.
- Created detailed documentation of all customer interactions including notes about complaints, resolutions and follow up actions taken.
- Ensured compliance with state regulations governing social service provision.
- Developed educational materials regarding available services for distribution among target populations.
- Supervised volunteers assigned to assist with program operations.
- Represented the organization at community events or functions related to social services.
Education
Basic Education
ACA of Mishawaka
Mishawaka, INSkills
- Office management
- Schedule management
- Appointment scheduling
- Workflow organization
- Resource coordination
- Document composition
- Presentation design
- Google Docs expertise
- Database entry
- File maintenance
- Team collaboration
- Social media management
Work Preference
Job Search Status
Open to workWork Type
Part TimeLocation Preference
RemoteSalary Range
$45000/yr - $200000/yrTimeline
Office Administrator
The Presbyterian Church Of La Porte
12.2023 - 11.2025
Senior Service Coordinator
Retirement Housing Foundation
10.2015 - 07.2020
Basic Education
ACA of Mishawaka