Micah Holder
Andrews
Summary
Dynamic professional with a proven track record in customer service and training at Pirates Cove Marina. Skilled in problem-solving and time management, I excel in fast-paced environments, ensuring operational efficiency and high-quality service. Recognized for reliability and effective communication, I consistently meet and exceed performance standards.
Overview
4
4
years of professional experience
Work History
Day Shift Manager
Pirates Cove Marina
05.2021 - 09.2025
- Learned safety protocols and procedures revolving around boat rentals and store management to ensure a secure work environment.
- Adapted quickly to new systems and tools for effective workflow management.
- Provided customer service support, addressing inquiries and resolving issues promptly.
- Exercised composure under pressure and in escalated customer service scenarios.
Online Personal Shopper
Walmart
05.2025 - 08.2025
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Worked productively with customers and other online personal shoppers to meet order requirements and service expectations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Helped customers locate products and checked store system for merchandise at other sites.
Pizza Maker
Maka Mia Pizza
01.2024 - 05.2024
- Led pizza preparation processes, ensuring consistency in quality and presentation.
- Trained new staff on dough handling techniques and equipment operation.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
Warehouse Worker
Metalloidcorp
06.2023 - 09.2023
- Maintained clean and organized work environment to enhance operational effectiveness and safety regulations.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
Barista Trainee
Starbucks
01.2023 - 05.2023
- Maintained cleanliness and organization of work station to ensure efficiency.
- Prepared and served high-quality beverages and food products in fast-paced environment.
- Enhanced team efficiency by assisting with inventory management and restocking supplies as needed.
Education
No Degree - Criminal Justice And Criminology
Ball State University
Muncie, IN05-2026
High School Diploma -
Canterbury High School
Fort Wayne, IN06-2022
Skills
- Training and leadership
- Customer service
- Time management
- Reliability
- Problem-solving abilities
- Organizational skills
- Effective communication
Timeline
Online Personal Shopper
Walmart
05.2025 - 08.2025
Pizza Maker
Maka Mia Pizza
01.2024 - 05.2024
Warehouse Worker
Metalloidcorp
06.2023 - 09.2023
Barista Trainee
Starbucks
01.2023 - 05.2023
Day Shift Manager
Pirates Cove Marina
05.2021 - 09.2025
No Degree - Criminal Justice And Criminology
Ball State University
High School Diploma -
Canterbury High School