Summary
Overview
Work History
Education
Skills
Timeline
Generic

Micah Holder

Andrews

Summary

Dynamic professional with a proven track record in customer service and training at Pirates Cove Marina. Skilled in problem-solving and time management, I excel in fast-paced environments, ensuring operational efficiency and high-quality service. Recognized for reliability and effective communication, I consistently meet and exceed performance standards.


Overview

4
4
years of professional experience

Work History

Day Shift Manager

Pirates Cove Marina
05.2021 - 09.2025
  • Learned safety protocols and procedures revolving around boat rentals and store management to ensure a secure work environment.
  • Adapted quickly to new systems and tools for effective workflow management.
  • Provided customer service support, addressing inquiries and resolving issues promptly.
  • Exercised composure under pressure and in escalated customer service scenarios.

Online Personal Shopper

Walmart
05.2025 - 08.2025
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Worked productively with customers and other online personal shoppers to meet order requirements and service expectations.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Helped customers locate products and checked store system for merchandise at other sites.

Pizza Maker

Maka Mia Pizza
01.2024 - 05.2024
  • Led pizza preparation processes, ensuring consistency in quality and presentation.
  • Trained new staff on dough handling techniques and equipment operation.
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.

Warehouse Worker

Metalloidcorp
06.2023 - 09.2023
  • Maintained clean and organized work environment to enhance operational effectiveness and safety regulations.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.

Barista Trainee

Starbucks
01.2023 - 05.2023
  • Maintained cleanliness and organization of work station to ensure efficiency.
  • Prepared and served high-quality beverages and food products in fast-paced environment.
  • Enhanced team efficiency by assisting with inventory management and restocking supplies as needed.

Education

No Degree - Criminal Justice And Criminology

Ball State University
Muncie, IN
05-2026

High School Diploma -

Canterbury High School
Fort Wayne, IN
06-2022

Skills

  • Training and leadership
  • Customer service
  • Time management
  • Reliability
  • Problem-solving abilities
  • Organizational skills
  • Effective communication

Timeline

Online Personal Shopper

Walmart
05.2025 - 08.2025

Pizza Maker

Maka Mia Pizza
01.2024 - 05.2024

Warehouse Worker

Metalloidcorp
06.2023 - 09.2023

Barista Trainee

Starbucks
01.2023 - 05.2023

Day Shift Manager

Pirates Cove Marina
05.2021 - 09.2025

No Degree - Criminal Justice And Criminology

Ball State University

High School Diploma -

Canterbury High School
Micah Holder